IT Senior Technical Analyst - Corrections - #19543897

Aramark Corporation


Date: Apr 7, 2021
City: Downers Grove, IL
Contract type: Full time
Aramark Corporation

Overview


Aramark (NYSE: ARMK) proudly serves the world's leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. Our 280,000 team members deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently; and reduce waste. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ), DiversityInc, Black Enterprise and the Disability Equality Index. Learn more at www.aramark.com or connect with us on Facebook and Twitter.


Description


This is a key position that supports the Aramark Corrections business for the implementation and support for CORE Banking, CORE Warehouse, and other project related efforts. The person will be one of the primary IT point of contacts for Corrections and will help facilitate the setup, implementation, roll out and support of all hardware and software applications. This person will maintain open communication with IT management to ensure system and process alignment.



  • Install equipment and software

  • Provide software/hardware support for Correctional Facilities

  • Create and update end user guides as needed

  • Understand technical architecture and implementation details of Corrections IT application portfolio

  • Coordinate with other IT team members and third party vendors to accomplish tasks

  • Provide routine status updates to the clients and Corrections leadership

  • Have strong business orientation and understanding of business-IT relationship

  • Experience training large groups and one-on-one

  • Trust Fund and Accounting experience a plus

  • Desire to work in a corrections environment

  • 24/7/365 on call/onsite support for Correctional clients


Qualifications


Previous supervisory experience a plus.


3-5 years of related IT or Operations experience.


BA/BS degree

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