Experienced Phlebotomist (Collections Specialist 1) - #19543957
American Red Cross
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This position is for our Burlington Location:
Conduct donor health history screening to determine eligibility and complete the phlebotomy for the collection of manual and automated blood units (Platelets, Plasma, Red Cells). Perform blood drive support functions as assigned. Demonstrate excellence in customer service and public relations to promote a positive, professional image of the American Red Cross Biomedical Services.
Perform all duties and responsibilities in compliance with standard operating procedures, Safety Quality Identity Potency Purity (SQUIPP), regulations outlined in the Code of Federal Regulations (CFR), Occupational Safety and Health Administration (OSHA) and other applicable Federal, state and local regulations.
Comply with applicable Federal, State and local regulations as well as all American Red Cross policies, procedures and guidelines.
May perform any or all blood collection procedures (may include allogeneic, autologous, directed, therapeutic; automated red cell and platelet pheresis) donor collections. May perform all types of donor health history screening and eligibility procedures.
Conduct donor greeting, donor reaction care and processing and packing of blood as assigned.
Perform daily function checks, assemble and maintain supplies and equipment to ensure a state of readiness and to maintain compliance.
Function with team effort to ensure efficient donation process focused on donor and sponsor expectations. Maintain positive public relations to promote a professional image.
May operate ARC vehicle. May transport supplies and equipment in a state of readiness and to ensure compliance.
Load, set up, maintain and tear down supplies and equipment in a state of readiness and to ensure compliance.
Complete required readings and training assignments by assigned deadline.
- Perform other related duties as necessary.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and duties required of staff so classified.
Balance production, customer service and compliance on a day-to-day basis to ensure integrity of the product and optimum donor experience. As integral link between donors and ARCBS, portray a commitment to customer service by conveying and demonstrating a consistent style of professionalism.
May drive ARC vehicles throughout the blood region to collection sites, set-up and tear down and provide other related donor and operation support. Will have frequent external customer (donor and sponsor) contact.
- Phlebotomy/Medical Assistant/LNA or equivalent experience is strongly preferred.
- Minimum one year of documented satisfactory performance as a Phlebotomist/Collections Technician position or equivalent experience in a medically related field is preferred.
- Customer service experience, effective verbal communication, and public relations skills are required.
- A current valid driver's license and good driving record is required.
- Basic computer skills required.
Essential Functions/Physical Requirements
The duties above indicate the essential functions of the position. Operational flexibility is required to meet sudden and unpredictable needs. Physical requirements may include the ability to lift, push or pull heavy weights up and down ramps and stairs, good manual dexterity, the ability to sit or stand for long periods of time and adapt to long, irregular hours and frequent schedule changes is required.
Exposure levels are based on the essential functions as stated in this position description; however, in some instances, variances may occur due to the applicable nature of this position within a particular work site. Therefore the work site may determine the exposure level to be greater than or less than the below stated level.
This position is an exposure determination 1 in view of the fact that the position requires the incumbent work under conditions where the potential exists for the incumbent to make contact with blood or blood components as a result of splashes, spills, and/or needle-sticks.
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The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
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