Clinic Administrative Coordinator - #19544373
Louisiana State University Healthcare Network: New Orleans
Under broad supervision from the Department Head, the Dean, the incumbent performs and supervises the clinic front office functions in the Department of Clinical Rehabilitation & Counseling, Child & Family Counseling Clinic. Verify new patient insurance benefits and obtain authorization for evaluation and treatment using patient referral forms and patient scheduling software associated with the Department of Clinical Rehabilitation & Counseling, Child & Family Counseling Clinic. Determine anticipated patient co-pay, co-insurance, and deductible amounts prior to the patient ’s initial and subsequent visits. Notify the patient of payment expected at time of service. Receive and process medical records requests for Department of Clinical Rehabilitation & Counseling, Child & Family Counseling Clinic to include determination of services provided, fees for copying records based on the requested information and the standard medical record fee schedule and creation of invoice for medical records fees. Coordinate record retrieval, copying of approved requests and invoicing and collection of fees. Schedule the appointments, sending out appointment reminders and send LSUHSC Zoom links, collect copayments and payments as managed under our managed care contracts. Contact patients for past due balances, copayments, payments, or deductibles unpaid by the insurance carrier prior to the letter being sent by LSUHSC, SAHP from the Attorney General’s office. Other duties as assigned by the Department Head.