Intake & Crisis Support Specialist, On Call - #19544410

Boys & Girls Aid

Date: Apr 8, 2021
City: Portland, OR
Contract type: Full time
Boys & Girls Aid

All cultures, races, disabilities, religions, sexual orientations, and gender identities are welcome at Boys & Girls Aid

What You'll Do as an Intake Specialist, On Call:

  • The Intake & Crises Support Specialist respond to a broad range of crisis calls from youth, parents, foster parents, 24-hour programs, community agencies, etc.

  • Crisis calls are appropriately responded after assessing the call, providing counseling, crisis intervention, referral and/or additional agency services.

  • Provide crisis response to youth and/or foster homes and the agency's adolescent programs, which require additional support for behavioral or emotional issues that may arise after hours or on weekends.

  • Provide appropriate program screening, intake and assessment, determination of appropriate foster home and/or shelter placement and transport youth to the foster home or shelter from either Multnomah County or Clackamas County Juvenile Departments.

  • Responsible for appropriate interactions with a variety of referral sources, including: Juvenile Departments, Law Enforcement Agencies, Mental Health Departments, parents, youth, Department of Human Services (DHS), and agency employees.

What Boys & Girls Aid Can Offer You:

  • A commitment to your professional development through enhanced trainings on a wide range of topics including Trauma-Informed Care, attachment, and best practice approaches

  • An opportunity to promote social justice for youth who are in foster care, are involved with juvenile justice, or are experiencing homelessness.

  • Guidance from knowledgeable, attentive supervisors who will help you succeed in your job.

  • A focus on your health and well-being by offering a comprehensive Employee Assistance Program.


  • Master's Degree with major study in social work, psychology, sociology, or a closely related field, plus 1-year relevant experience in counseling and crisis intervention with young children or a Bachelor's Degree with major study in social work, psychology, sociology, or a closely related field, plus 2 years relevant experience in counseling and crisis intervention with young children.

  • Must have demonstrated knowledge and understanding of systems of care for youth and families including, child welfare, juvenile justice, mental health, and substance abuse and treatment.

  • Must possess a valid driver's license from state of residence (Oregon or Washington), personal automobile liability insurance, and pass a DMV driving record check.

  • Must have reliable transportation and have ready access to a vehicle to provide youth transportation during shifts.

  • Must be reachable at the office and by cell phone when away from the office during scheduled shifts.

  • You may be asked to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

Note: This job description is representative of the major position requirements and is not intended to be all-inclusive.

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