Clerk II - #19570951
Health & Human Services Comm
Are you ready to be professionally challenged? Are you looking to be part of a dynamic team of engaged and committed professionals? Then the State Hospital System (SHS) may be just the place for you! The SHS is comprised of nine psychiatric hospitals located throughout the state and one youth residential psychiatric center in Waco. The SHS is a hub of excellence for forensic mental health and complex psychiatric care, with all facilities accredited by The Joint Commission. The hospitals provide state-of-the-art treatment that is recovery-oriented and science-based. Whether in a direct-care or support role, your contribution will make a difference in the life of a Texan. Apply now to join our team.
This position works Monday to Friday, 8:00 AM to 5:00 PM on the Competency Program.
The Clerk II is responsible for providing clerical support to the Social Services Department on the Competency Program's with work involving the performance of highly responsible, specialized tasks requiring knowledge of advanced office duties and the use of a computer and its operating systems. The individual must possess excellent interpersonal skills. The individual must have the ability and the self-motivation to organize tasks as well as work independently according to the standard procedures of North Texas State Hospital. The vast majority of this position is dedicated to the Social Services Department with some tasks, as assigned, to assist other clinical departments on the program. Duties will include contact with patients. Tasks include but are not limited to: preparing documents and maintaining files and tracking systems necessary to clinical oversight; assuring that all time sensitive tasks are scheduled to facilitate completion; coordinating Social Services Department meetings; preparing meeting materials and recording accurate minutes; assisting with general administrative assignments for Social Services Department; maintain filing systems; type complex documents; answer phones and take messages; maintaining guardianship documents; develop and distribute family and MHA packets for newly admitted or transferred patients; complete and distribute notice of hearings for the Manifest Dangerousness Review Board (DRB) hearings; maintain monthly DRB hearing and presenters list; input DRB reports into RadPlus; coordinate and correspondence with DRB liaison; prepare routine and special correspondence; meet with patients to complete recommitment waivers; maintain demographics; serve as notary for social services department; handling mail and correspondences; data entry; and other duties as assigned, appropriate to work in the department or program. The Clerk II can perform other technical work as requested. This position works with moderate supervision and limited latitude for independent judgement, assignments and products are specified. This position is directly supervised by the Chief Social Worker of the Social Services Department.
Essential Job Functions:
Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned (10%)
Prioritizes and distributes communication appropriately and accurately to ensure smooth flow of necessary information by email, regular mail, reports and verbal communication. Performs routine clerical duties as assigned/needed. (10%)
Prepares documents and letters as needed for the Social Services Department. (10%)
Schedules meetings, records/transcribes minutes, prepares agendas, and attends/manages meetings to ensure well-organized and productive meetings for Social Services Department. (10%)
Develop and distribute family and MHA packets for newly admitted or transferred patients. (10%)
Complete and distribute notice of hearings for the Manifest Dangerousness Review Board (DRB) hearings. As well as input DRB reports into RadPlus. Coordinate and correspondence with DRB liaison (20%)
Complete and obtain signatures for recommitment waivers. (10%)
Maintain guardianship documents. (5%)
Maintain patient demographic sheets. (5%)
Serves as Notary Public for the Social Services Department and Program, notarizing all pertinent documents. (5%)
Actively participates/serves a supporting role to meet the agency’s obligations for disaster response/recovery or Continuity of Operations (COOP) activation. (5%)
Knowledge Skills Abilities:
Knowledge of office procedures and basic clerical duties
Ability to organize and coordinate multiple tasks concurrently
Proven and exceptional skill in communicating effectively in writing and orally
Skill in working with the staff members of other departments and patients in a courteous and professional manner, even in stressful and demanding situations
Ability to prioritize and manage tasks independently
Working Knowledge of Microsoft Office software
Ability to type with the use of accurate spelling, punctuation, and grammar
Ability, within the parameters of the law, to maintain strict confidentiality
Ability to prepare and type written documentation of appropriate quality in acceptable timeframes
Registration or Licensure Requirements:
Must have or be able to obtain Notary certification
Initial Selection Criteria:
High school graduation or equivalent is required. Higher education is preferred
Must have or be able to obtain Notary certification
At least one (1) year of full-time administrative support, general office, clerical or secretarial experience is required, with NTSH is preferred
Ability to communicate effectively, as evidenced by the application, is required
Proper spelling, punctuation, and grammar is required, as evidenced by the application
Stable work history as evidenced by at least 2 years in current position is preferred
Experience in working with computer software such as Excel, Word, and Power Point is required
Experience working with confidential records and information
Experience writing letters and/or correspondence in standard business format
Experience organizing workloads, setting priorities and meeting deadlines
Experience organizing files and record keeping
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility. Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aid, Medication Aide and Employee Misconduct, and HHS OIG list of Excluded Individuals/Entities. Males between the ages of 18-25 must be registered with the Selective Service
All applicants must be at least 18 years of age to be considered for employment at a state-operated facility
Salary Note: The salary offered will follow HHS starting salary guidelines which are typically made at or near the posted minimum of the salary range
According to the Centers for Disease Control and Prevention, healthcare workers are considered to be at significant risk for acquiring or transmitting hepatitis B, measles, mumps, rubella, varicella (chicken pox), tetanus, diphtheria, pertussis (whooping cough), and influenza. All of these diseases are vaccine-preventable. As a result, state hospital policy requires employees be vaccinated according to their level of contact with patients. In the event you choose to not be immunized for the influenza virus, you may be required to wear a mask and take other protective measures
All new hire candidates will be required to receive COVID-19 medical screening (nasal test) as part of the due diligence process
The Clerk II is responsible for providing clerical support to the Social Services Department on the Competency Program. This position is 8:00AM-5:00PM, Monday-Friday
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to: 42A, YN, 0111, 3A1X1. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information see the Texas State Auditor’s Military Crosswalk at http://www.hr.sao.state.tx.us/Compensation/JobDescriptions.aspx.
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
I-9 Form - Click here to download the I-9 form.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.