State of Illinois

Date: 5 days ago
City: Springfield, IL
Salary: $3,856 - $5,404 / month
Contract type: Full time
State of Illinois

Agency : Department of Human Services

Opening Date: 01/24/2023
Closing Date/Time: 02/06/2023
Salary: Anticipated Salary: $3,856 - $5,404 per month
Job Type: Salaried Full Time
County: Sangamon
Number of Vacancies: 1
Plan/BU: RC062

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

While not required, a Resume/Curriculum Vitae (CV) is recommended. When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in eligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number 10-97-22175

Position Overview

The Division of Family & Community Services is seeking to hire an energetic and detail-oriented Social Services Career Trainee to receive on the job training for a period of six to twelve months in receiving and assisting customers seeking public assistance services available through Department of Human Services (DHS) programs in Sangamon County. This position will develop the knowledge, understanding and practical skills needed to manage a public assistance caseload such as Temporary Assistance to Needy Families (TANF) including earned income cases, Medical Assistance No Grant (MANG) including Spenddown cases, Aid to the Aged, Blind and Disabled (AABD), Group Care, Supplemental Nutrition Assistance Program (SNAP) or other such cases. This position also informs clients of the changes in the State’s Welfare Programs, work incentive programs, child support services and encourages client participation in these programs; receives training in managing earned income cases and in determining continued eligibility for TANF; evaluates requests and identifies special needs of client for referral to appropriate services; and receives training in records and updating case status changes, such as change in address, unit composition and number, budget computation, SNAP and medical eligibility. The Division helps Illinois residents by connecting them with many programs and services. Through our programs, services and prevention efforts, the Division improves the health and well-being of individuals and promotes self-sufficiency and integrity of families of Illinois.

Job Responsibilities

  • Receives training in managing and performing professional casework duties for the Department of Human Services (DHS) programs including but not limited to Temporary Assistance for Needy Families (TANF), Family Health Plans (MANG), Aid to the Aged, Blind, Disabled (AABD), Supplemental Nutrition Assistance Program (SNAP) and other such cases.

  • Receives training in completing re-determinations, case changes, cancellations, new case set-up, case notations and routine clearances.

  • Responds to inquiries from clients, partner agencies, Family and Community Resource Centers (FCRC), community partners, advocates, and the general public.

  • Assists other units within the Bureau of Local Office Transaction and Support Services (LOTSS) and handles special projects.

  • Performs other duties as assigned and/or required which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

  • Requires Bachelor’s degree in psychology, sociology/anthropology, social welfare, or equivalent educational attainment in a related field of the social sciences.

Conditions of Employment

  • Requires ability to understand and follow oral and written instructions.

  • Requires the ability to communicate effectively in verbal and written form.

Work Hours: Mon - Fri, 8:30am - 5:00pm
Work Location: 100 South Grand Ave East Springfield, IL 62762

Family and Community Services

Local Office Transaction and Support Services

Newborn Unit

Springfield/Sangamon County
Agency Contact: [email protected]

Job Family: Social Services

About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program

  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

  • 3 Paid Personal Business Days annually

  • 12 Paid Sick Days annually (Sick days carry over from year to year)

  • 10-25 Days of Paid Vacation time annually - (10 days in year one of employment)

    • Personal, Sick, & Vacation rates modified for 12-hour Work Schedules (as applicable)

  • 13 Paid Holidays annually, 14 on even numbered years

  • Flexible Work Schedules (when available dependent upon position)

  • 10 Weeks Paid Maternity/Paternity Leave

  • Deferred Compensation Program - A supplemental retirement plan

  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)

  • Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

  • 5% Salary Differential for Bilingual Positions

  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link:


Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

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