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Job Description: Collections and Accounts Receivable Coordinator - Full-time: Monday through Friday 8am to 5pm
If you are looking for a career where you are valued and can develop both personally and professionally, you've come to the right place!
Just as we ask the people who work for us to invest themselves wholeheartedly in serving our customers, both internally and externally, we invest wholeheartedly in the well-being of our employees. We foster an ongoing exchange of knowledge, providing our employees with the tools and support they need to realize their professional potential, serve our customers' best interests, and uphold our unique values.
We are a rapidly growing organization whose culture is built on the concept of teamwork. We are a leading provider of document technology products and services. Our mission is to maximize organizational productivity by delivering effective automated business process and content management solutions that boost efficiency and profitability.
Job Summary: Interact with customers regarding past due invoices and facilitate customer collection schedule. Post customer payments.
â¢ Process lease company payments for equipment and maintenance agreement billing
â¢ Contact customers that are past due to obtain payment status information
â¢ Maintain database with customer contact and collection schedule details
â¢ Post customer payments and prepare bank deposits.
â¢ Communicate with personnel to resolve billing and/or customer issues in a timely manner
â¢ Provide weekly status reports to management
â¢ Respond to credit alert questions in timely manner
â¢ Perform account reconciliations when necessary
â¢ Investigate and resolve customer inquiries
â¢ Promote positive relationships with both external and internal customers
Behavior requirement: 100% of the time-civility, cooperation and professional behavior.
â¢ Positive, helpful, pleasant, friendly attitude toward both internal and external customers
Experience, Education and Training:
â¢ Minimum two years experience in accounts receivable and/or collections
â¢ Bachelor's degree or equivalent work experience required.
â¢ Strong sense of accountability and responsibility
â¢ Excellent communication skills both written and verbal
â¢ Excellent organizational skills
â¢ Excellent follow through skills
â¢ Strong attention to detail, problem solving skills
â¢ Ability to multi-task effectively and efficiently
â¢ Good understanding of the business transaction cycle
â¢ Good knowledge of MS Word, Excel and Outlook applications
â¢ Ability to work in a "team oriented" environment
The Benefits Program at our company is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:
â¢Choice of medical, dental and vision plans that provide our employees and their families, including domestic partners, with high-quality healthcare
â¢Flexible spending accounts - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
â¢Aflac insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
â¢A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Profit Sharing Plan and Free Finance Counseling
â¢Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life
To apply for this position please submit your cover letter and resume today!
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