Account Manager II

Responsibilities

The role is accountable for general account management of Heart/ Belly customers in Indonesia

• Overall relationship management and close contact with procurement
• Overall growth and satisfaction of the account
• Contracts, price and overdue management
• Overall customer demand development insights
• Drive growth by expanding share of wallet (specked in products), for example via biddings and tenders
• Proactively address and mitigate churn risks
• Overall CRM customer and NBD pipeline (in collaboration with BD)
• Accurate and timely sales forecast
• The role operates in a coordinated team set-up composed by: CSM, BD, CSD and/or GBS to ensure full customer journey success; BDs drive new business development of not specked in products, while CSD / GBS ensure order management and deliveries.

Requirements

• Degree in Science,Pharmaceuticals, Engineering or Management
• 5 – 7 Years in years of experience with proven record in commercial, sales management
• Proven experience in account management, collaborating with different roles and stakeholders to ensure customer success (preferably in the specialty chemicals industry)
• Sales-driven mindset with a passion for achieving and exceeding targets.
• Excellent communication and interpersonal skills, Self-motivated and proactive, with the ability to work independently and prioritize tasks effectively.
• Proficiency in CRM software, Microsoft Office Suite, and other relevant sales tools.

Our Offer

• A rewarding challenge to further develop your skills in a professional work environment
• Career development within our organization
• Possibilities to expand your knowledge, expertise, and language skills in an attractive, global working environment.

Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.

At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status, age, disability, sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints, we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive.

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