AEO Administrator

Surabaya, Indonesia

About The Role

We are looking for a detail-oriented and highly organized AEO Administrator to support our compliance and supply chain operations in Surabaya. This role will be responsible for managing AEO (Authorized Economic Operator) documentation, supporting audit activities, maintaining compliance records, and coordinating with various departments to ensure adherence to customs regulations and AEO requirements.

This position is ideal for candidates who enjoy administrative work, document control, compliance monitoring, and working with cross-functional teams.

Key Responsibilities

• Maintain and organize AEO documents, records, policies, procedures, and compliance databases.
• Ensure all compliance documents are properly controlled, updated, and readily available for audits and reviews.
• Support internal and external AEO audits by preparing required documentation and maintaining audit trackers.
• Monitor audit findings and coordinate follow-up actions with relevant stakeholders.
• Track regulatory updates related to customs regulations and AEO requirements.
• Prepare routine compliance reports, presentations, correspondence, and meeting minutes.
• Coordinate compliance activities, audits, training sessions, and meetings across departments.
• Support the implementation and monitoring of corrective and preventive actions.
• Maintain document registers, compliance trackers, and filing systems.
• Provide administrative support for AEO certification, customs compliance, and continuous improvement initiatives.
  
  

Requirements

Essential Qualifications

• Diploma or Bachelor's Degree in Business Administration, Logistics, Supply Chain Management, International Trade, Management, or a related field.
• Minimum 1–3 years of experience in administration, document control, compliance, logistics, customs, or related functions.
• Strong document management and organizational skills.
• Excellent attention to detail and accuracy.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Good communication and coordination skills.
• Ability to manage multiple tasks and meet deadlines.
• Proficiency in English, both written and spoken.
  
  

Desirable Qualifications

• Understanding of AEO certification requirements and customs regulations.
• Experience supporting audits, ISO systems, or compliance programs.
• Experience using ERP systems or document management systems.
• Background in logistics, warehouse, supply chain, manufacturing, or import-export operations.
• Knowledge of compliance reporting and regulatory documentation.
  
  

Why Join Us?

At Sandvik Ground Support, you'll be part of a global organization that values safety, integrity, collaboration, and continuous improvement. This role provides exposure to international trade compliance, supply chain operations, and cross-functional business collaboration while supporting the company's operational excellence journey.