Application Support Specialist (IoT/ Telematics)

Cartrack


Tanggal: 1 jam yang lalu
Kota: Pekerjaan jarak jauh, Pekerjaan jarak jauh
Jenis kontrak: Penuh waktu
Jarak jauh
Job Summary

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for an Application Support Specialist to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibilities

  • Provide technical support for both IoT devices and SaaS platform.
  • Resolve customers enquiries or issues upon escalation from internal and external source, ensuring proper follow-up to the final closure.
  • Maintaining and updating technical documents and procedures.
  • Identifying and resolving system issues.
  • Perform daily system monitoring, verifying integrity and availability of Cartracks application.
  • Perform daily post installation/ QA validation
  • Review systems and application logs for remote diagnostic of field devices.
  • Provide training and assistance to users of Cartrack application systems.
  • Provide on-site field support and installation, verify completion of scheduled jobs.
  • Internal IT support.

Requirements

  • Diploma or Bachelor Degree in Electrical, Electronic and Telecommunications Engineering with outstanding academic performance or equivalent industry experience.
  • 0-3 years of experience in the IT service with experience/knowledge in Application Support and Web Services.
  • Knowledge of API (Postman) and technologies like GPS/GSM/Mobile Phone/Vehicles will be an advantage.
  • Proficient in English.
  • Excellent communication and interpersonal skills.
  • Hands-on and a positive attitude.
  • Technically independent with good initiative.
  • Strong analytical problem-solving skills with an out-of-box approach in providing solutions

Cara melamar

Untuk melamar pekerjaan ini, Anda perlu otorisasi di situs web kami. Jika Anda belum memiliki akun, silakan daftar.

Posting CV

Pekerjaan serupa

AVP, Team Lead, Core Banking & Middleware Platform Manager, Consumer Banking Group

DBS Bank, Pekerjaan jarak jauh, Pekerjaan jarak jauh
43 menit yang lalu
Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams...

Telesales Lead/Customer Experience Lead

Vorta Beauty Clinic, Pekerjaan jarak jauh, Pekerjaan jarak jauh
1 jam yang lalu
Job Desc :Memimpin dan mengembangkan strategi Customer Experience & Customer Engagement untuk meningkatkan customer satisfaction, conversion, dan retention.Memastikan customer mendapatkan pengalaman yang konsisten mulai dari first inquiry, consultation, booking, treatment, hingga post-treatment follow up.Melakukan monitoring terhadap lead handling, follow up, appointment booking, conversion rate, dan customer retention.Mengembangkan strategi dan script komunikasi untuk meningkatkan lead-to-appointment dan appointment-to-treatment conversion.Memastikan tim mampu melakukan...

Engineering Staff - Bobopod Airport CBC, Tangerang

Bobobox, Pekerjaan jarak jauh, Pekerjaan jarak jauh
3 jam yang lalu
Purpose of RoleTechnical Operation Staff would be to provide hands-on technical support for the facilities and equipment used in the branches, including performing routine maintenance and repairs on equipment and systems such as HVAC, plumbing, and electrical systems. The Technical Operations Staff member would also be responsible for ensuring that the cleanliness and tidiness of all branch areas (lobby, pods,...