Business Development Executive (Workplace Technology Solutions)

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Japan, Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more.

Position Summary

The Business Development Executive is responsible for identifying, developing, and securing new business opportunities for Workplace Technology Solutions. This role focuses on generating leads, building relationships with prospective clients, understanding customer workplace technology requirements, and collaborating with technical and delivery teams to propose tailored solutions. The ideal candidate is a proactive sales professional with strong relationship-building skills and a passion for technology-driven workplace transformation.

Key Responsibilities

Business Development & Sales

• Identify and pursue new business opportunities within corporate, commercial, education, healthcare, and public sector organizations.
• Generate qualified leads through networking, referrals, cold outreach, events, and digital channels.
• Develop and maintain a healthy sales pipeline to achieve revenue and growth targets.
• Conduct client meetings to understand business challenges and workplace technology requirements.
• Present and position Workplace Technology Solutions offerings to prospective customers.

Solution Selling

• Collaborate with solution architects, engineers, and project teams to develop customized proposals and solutions.
• Support the preparation of quotations, RFPs, RFQs, tenders, and presentations.
• Demonstrate understanding of workplace technologies including Unified Communications & Collaboration (Microsoft Teams, Zoom, Webex), Audio Visual (AV) Solutions, Smart Meeting Rooms, workplace Infrastructure, Managed Services or related.
• Articulate business value, ROI, and operational benefits to customers.

Client Relationship Management

• Establish and maintain strong relationships with key decision-makers and stakeholders.
• Act as a trusted advisor throughout the sales cycle.
• Ensure high levels of customer satisfaction and identify opportunities for account growth and cross-selling.
• Conduct regular follow-ups and account reviews with clients.

Market Intelligence

• Monitor industry trends, competitor activities, and emerging workplace technology solutions.
• Gather customer feedback and market insights to support business strategy.
• Attend industry events, exhibitions, and networking functions to promote company offerings.

Reporting & Administration

• Maintain accurate records of sales activities, opportunities, and forecasts within CRM systems.
• Prepare regular sales reports and pipeline updates.
• Ensure compliance with company sales processes and policies.

Requirements

• 3+ years of experience in business development, sales, account management, or technology solution selling.
• Experience within Workplace Technology Solutions, AV, IT Infrastructure, Unified Communications, Collaboration Solutions or related.
• Proven experience in B2B direct sales, including prospecting, lead generation, client engagement, negotiation, and closing opportunities.
• Experience in tender management and processing, including reviewing tender requirements, coordinating bid submissions, preparing supporting documentation, and managing RFP/RFQ responses.
• Experience engaging with enterprise or commercial clients

• Ability to understand technical concepts and translate them into business value.

• Strong business development and consultative selling skills.
• Excellent communication, presentation, and negotiation abilities.
• Ability to build relationships with stakeholders at various organizational levels.

Key Performance Indicators (KPIs)

• New business revenue generated.
• Client acquisition and retention rates.
• Proposal and tender win rates.
• Achievement of quarterly and annual sales targets.
• Customer satisfaction and account growth metrics.

Why Join us

• Opportunities to work on regional projects with global brands.
• Exposure to multinational clients, cross-border teams, and cutting-edge technology.
• Exposure to solutions that include immersive video walls, hybrid meeting tech, collaboration tech, digital transformation, smart workspace integration and much more.
• Team-oriented culture that encourages collaboration and continuous learning.
• Involved in custom projects for high-profile clients, DVI offers opportunities to expand your portfolio and build a specialized skill set.
• A booming industry with the rise of hybrid workspaces and smart office solutions.