Campus Director's Office & Quality Assurance Officer (BINUS @Semarang)

BINUS Group


Tanggal: 4 hari yang lalu
Kota: Semarang, Central Java
Jenis kontrak: Penuh waktu
Responsibilities

Job Description

University & Study Program License

  • Ensure the completeness of documentation and validity period related to operational license of BINUS @Campus
  • Conduct license extension process for all study programs
  • Provide EPSBED report data for related Government / LLDikti
  • Remain abreast of trends and government regulation in education, particularly those affecting University operation and educational leadership
  • Maintain relationship with internal and external parties related to education license

Accredication Activities

  • Conduct and review accreditation process (preparation, self-assessment, data collection, etc) – both national accreditation (BAN) and international accreditation (QS Star, AACSB, ABET, etc)
  • Monitor and review accreditation period validity for all study programs
  • Conduct accreditation extension process for all study programs
  • Maintain relationship with internal and external parties related to accreditation process

Monitoring & Evaluation Activities

  • Provide report on BINUS @Campus performance according to agreed standards and ensure that it’s aligned with assigned strategies
  • Propose changes for reporting systems in order to streamline procedures, improve productivity, and quality
  • Provide performance data for strategic and operational planning
  • Liaise between departments in relation to data collection, storage and performance management
  • Provide report on monitoring & evaluation activities

Business Process And Standard Activities

  • Ensure compliance process implementation in BINUS @Campus
  • Organize customer satisfaction survey and provide result review
  • Conduct survey process implementation according to agreed timeline
  • Receive complaints from stakeholders and communicate with related Units for solutions
  • Conduct reoccurrence complaints analysis and provide report

Quality Assurance System

  • Implement quality assurance system documents in BINUS @Campus
  • Communicate with related units in BINUS @Campus to fulfill the requirements of ISO 9000 or more update version
  • Organize Internal audit activities and management review meeting (schedule, supporting documents and implementation)
  • Monitor Internal Audit process implementation
  • Coordinate with other Units and Auditor to execute internal audit
  • Provide data for audit finding reports to management in BINUS @Campus to fulfill ISO 9000 requirements
  • Ensure performance data is ready to be used to assess, review and monitor performance across the unit and identify areas for improvement
  • Follow up internal audit findings and ensure action from related units

Management Support Activities

  • Provide Report to direct Supervisor
  • Suggest improvement process related to activities in area of responsibilities (especially related to time concern, effort and cost)
  • Perform activities related to Quality Management System
  • Perform additional tasks related to key responsibilities as required by Direct Supervisor

Requirements

Requirements:

  • Minimum Bachelor's Degree in Management or related field
  • Minimum 2 years of working experience
  • Have skills in Business Process & ISO
  • Willing to be placed in Semarang

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