Claim Staff (Motor)

Sunday


Tanggal: 13 jam yang lalu
Kota: Pekerjaan jarak jauh, Pekerjaan jarak jauh
Jenis kontrak: Penuh waktu
Jarak jauh
Job Description

  • Prepare and issue Claim Discharge Letters accurately and in accordance with claim decisions.
  • Prepare various claim correspondences (internal & external), including:
    • Claim rejection letters
    • Requests for additional documents
    • Confirmation and clarification letters
  • Handle claim settlement processes, including:
    • Reimbursement
    • Total Loss settlement
  • Ensure all claim documents are complete and well-organized for both internal and external purposes.
  • Prepare and complete claim documents for reinsurance purposes (bordereaux, claim advice, supporting documents).
  • Ensure data consistency between systems, physical documents, and claim communications.
  • Support the claims team in maintaining administrative SLA and documentation quality.
  • Conduct rechecking (quality control) of documents before submission to related parties.
Requirements

  • Diploma (D3) / Bachelor’s Degree (S1) in Administration, Insurance, or related fields.
  • Minimum 1–3 years of experience in claims administration or insurance operations.
  • Understand the basic flow of claims processes (knowledge in Non-Motor / Motor claims will be an advantage).
  • Highly precise and detail-oriented (critical requirement).
  • Strong documentation and administrative skills with a systematic approach.
  • Able to work under deadlines and handle high work volumes.
  • Good communication skills and ability to draft formal correspondence effectively.
  • Demonstrate high integrity, especially in handling financial and legal documents.

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