Commercial Excellence Senior Manager - Personal Healthcare Indonesia

Job Location

JAKARTA GENERAL OFFICE

Job Description

Commercial Excellence in P&G Healthcare focuses on optimizing our go-to-market strategies and execution within the highly regulated and specialized healthcare environment, driving sustained growth by maximizing engagement with Healthcare Professionals (HCPs), pharmacies, and other key stakeholders.

Key Roles & Responsibilities :

• HCP Engagement Strategy & Optimization: Develop and refine strategies for effective engagement with Healthcare Professionals (HCPs) across various channels (e.g., medical detailing, digital engagement, virtual events). This includes segmenting HCPs, defining optimal call plans, and ensuring promotional content compliance and effectiveness.
• Sales Force Effectiveness & Enablement: Drive the productivity and capabilities of the medical sales force by designing optimal sales territories, implementing performance management frameworks, and equipping reps with advanced tools (e.g., CRM optimization, AI-driven insights for detailing, virtual selling platforms) and continuous training programs specific to healthcare product knowledge and compliant selling practices.
• Market Access & Channel Optimization: Analyze and optimize strategies for product listing, availability, and penetration within diverse healthcare channels (e.g., hospitals, clinics, pharmacies, government procurement). This involves understanding payer landscapes, regulatory requirements, and distributor effectiveness to ensure broad and compliant product access.
• Data Analytics & Performance Insights: Lead the analysis of complex healthcare data (e.g., prescription data, sales data, market share, HCP engagement metrics) to generate actionable insights on market trends, competitor activities, and sales force performance. Develop and maintain robust reporting dashboards to guide strategic decision-making and identify growth opportunities.
• Compliance & Ethical Commercialization: Ensure all commercial activities strictly adhere to global and local healthcare regulations, industry codes of conduct, and P&G's internal compliance policies. This includes embedding ethical practices into sales processes, training, and promotional material review, acting as a guardian of P&G's reputation in the healthcare sector.
  
  

Job Qualifications

• Educational Background: Bachelor's degree (preferably Master's) in Pharmacy, Medicine, Life Sciences, Business Administration, Marketing, or a related analytical field.
• Industry Experience: Proven experience in the pharmaceutical, medical device, or healthcare industry, ideally within sales, marketing, business analytics, or a prior Commercial Excellence role. At least 5 years of experience.
• Analytical Prowess: Demonstrated ability to perform complex data analysis, interpret healthcare market trends, and translate insights into strategic recommendations. Proficiency with data analysis tools (e.g., Excel) and CRM systems (e.g., Veeva, Salesforce) is required.
• Strategic & Commercial Acumen: Strong understanding of pharmaceutical/healthcare commercial models, including market access dynamics, HCP engagement models, and sales force operations.
• Communication & Influence: Excellent written and verbal communication skills, with the ability to articulate complex strategies and insights to diverse stakeholders, including sales leadership, marketing teams, regulatory affairs, and external partners.
• Regulatory & Compliance Knowledge: Solid understanding of relevant healthcare regulations (e.g., BPOM in Indonesia, FDA/EMA globally) and industry codes of conduct governing pharmaceutical promotion and HCP interactions.
  
  

About Us

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always, Ariel, Gillette, Head & Shoulders, Herbal Essences, Oral-B, Pampers, Pantene, Tampax and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

P&G is improving everyday life as a Force for Growth and a Force for Good — for you, for the world, and for generations to come.

Job Schedule

Full time

Job Number

R000152360

Job Segmentation

Experienced Professionals