Customer Service (Edulab Medan)

If you’ve worn a pair of glasses, we’ve already met.We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as Varilux, Crizal, Stellest), iconic brands that consumers love (such as Ray-Ban, Oakley, Oliver...

This role requires the candidate to work in Indonesia (Remote/Work From Home).Client Overview:Our client is a global leader in outsourced omnichannel customer experience management, serving some of the world's most prestigious brands. As part of their continued expansion into the North American market, they are launching a high-priority bilingual project dedicated to serving Mandarin-speaking customers in the US and Canada.This...

Job DescriptionMonitor working area remains safe, clean, and organized in accordance with company standardsManage and monitor daily warehouse operations to ensure effectiveness, accuracy, and target achievementOversee end-to-end Inbound, Outbound, and Inventory processesControl operational activities based on established KPI and SLA targetsManage manpower allocation and operational team schedules effectivelyDevelop team performance, discipline, and operational competenciesCoordinate with related departments to support smooth...