Donor Intelligence and Metric Executive

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Employee Contract Type:

Local - Fixed Term Employee (Fixed Term)

Job Description:

The Donor Intelligence and Metric Executive will be responsible to research existing sponsor/donor and market insights. He/she has to provide data, analysis, and insights of existing sponsor/donor behaviors that will be beneficial for understanding them better. As a result, we can improve our service quality, increase engagement and resource acquisition, both for WVIDN Child Sponsorship Program and Private Non-Sponsorship programs.

He/she also responsible to provide data and analysis from competitors or external parties that can be used to create an added value so that WVIDN's services and products can win the market.

All staff are expected to contribute to Wahana Visi Indonesia’s Transformational Development, Advocacy, and Emergency Response approaches, and may be required to support emergency response efforts in a timely, coordinated, and accountable manner

Strategy Development & Planning

• In coordination with the Head of Donor Engagement, provide sponsor/donor insights which needed for developing engagement plan, strategy, and other innovations to increase sponsor/donor retention and payment rate, decrease cancellation, and improve sponsor/donor satisfaction and journey.
In coordination with the Head of Donor Engagement, provide data and insights from competitors which needed for improving WVIDNO competitive advantage and added value

Resource Acquisition & Management/ Engagement/Project Management

• Research sponsor/donor behaviors to optimize engagement, forecast revenue, and personalize our asks.
• Build and maintain interactive data dashboards to track donation trends/giving patterns.
• Investigate new and existing sponsor/donor to confirm their capacity, philanthropic alignment, and inclination.
• Prepare detailed analytical reports and impact statements for internal user across department.
• Analyze sponsor/donor responses to WA, emails, campaigns, event attendance, and other interactions.
• Further investigate sponsor/donor retention, payment, and cancellation challenges to gather feedbacks/information from sponsor/donor; so that DE can overcome challenges and optimized achievement of income target.
Present research report to the team

Capacity Building/ Technical works

• Completing all mandatory WV trainings.
Search external training/workshop that could improve capacity and skill in research, data mining, infographics, and data relation analysis

Accountability & Quality Assurance

• Submit research plan quarterly.
Submit Monthly Monitoring Report

Networking & Coordination

• Communicate sponsor/donor feedbacks to the team and other supported parties.

• Being effective representative of WV before sponsor/donor and other stakeholders.

Close coordination with the Head of Donor Engagement and Mass Donor Engagement Lead.

Management & Leadership

• Develop and manage annual performance agreement

• Submits periodical/ monthly accomplishment report

• Build and maintain positive spirit of working in team with other staff in respective unit and department

• Provide Christian value and support to enrich the organization's life, faith, Christian commitments and ministry to the disadvantaged children and communities we seek to serve.

• Be a role model and inspiration in managing work, communication and relationship with internal staff and external parties.

Manage all implementations and risks related to this position according to organization policies, guidelines, and standard. This includes risks in fraud, safeguarding, and other related risks.

Requirement

• Bachelor degree in Economics, Marketing, Communications, Social Science, Engineering, Public Administration or other relevant subjects Master Degree on related subject is preferable.
• At least 3 (three) years professional experience in data and information collection, analysis, and presentation.

• Experience in gathering and effectively combining a broad range of datasets, cleaning data, and building databases to be used in analysis and visualization.

• Experience in customer relations.

• A mature and committed Christian who can lead Spiritual Nurture activities of Donor Engagement Unit.

• Strong business and communication skills are required. Knowledge of business marketing, advertising, and finance is essential. Knowledge in digital marketing will be an added value.

• Requires good analytical skills and a creative and innovative thinker.

• Requires good communication (speaking and writing) skills in English.

• Must be a Team Player and must have cross cultural experience
• Bahasa as native language and English ( speaking and writing) that equal with min. TOEFL Score 450
• Travel : Domestic may be required. Ability to attend social weekends and evening’s events as needed

• Comfortable with and excited by managing in an entrepreneurial environment with complex work streams
• Highly organized with exceptional detailed orientation and demonstrated ability to manage a high volume of work.

• Possess strong donor centric service ethic and strong sense of professionalism.

• Own high integrity, personal responsibility and a commitment to constant learning.

• Mature and independent mind-set, able to work smart and effectively.

• Strong commercial orientation with discerning interpersonal skills.

• A strong understanding of strategic communications, marketing and how to raise an organization’s profile and impact

• Excellent written communication skills when dealing with internal and external stakeholders

• Computer literacy skills, e.g. CRM database experience, strong skills in the use of MS Office, WAB, email, calendar

Attention to detail

Safeguarding Policy

WVI implements a Safeguarding Policy as a form of our commitment to protect children and adult beneficiaries. WVI has zero tolerance towards incidents of violence or abuse against children or adults, including sexual exploitation or abuse, committed either by employees or others affiliated with WVI work and WVI also participates in the Steering Committee for Humanitarian Response (SCHR) Inter-Agency Misconduct Disclosure Scheme (MDS).

Applicant Types Accepted:

Local Applicants Only