Driver Operations Associate

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!

Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 10-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.

Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.

Currently, we are looking for a high-caliber individual to join as a Driver Operations Associate. You’ll be placed in the Driver Operations Department and responsible to generate more driver leads and report to the Driver Operations Manager.

Think you are up for it? Apply now and join us as #OneLalamove!

The recruitment process will be carried out in English, and only shortlisted candidates will be notified.

What you'll do:

• Design, develop and implement offline driver acquisition program and initiatives.
• Grow and continuously improve driver acquisition activities, using in app driver referral program, driver acquisition affiliates, and relevant on-ground manpowers.
• Collaborate with Marketing Team to optimize our paid and organic channel through developing campaign, event and program for generating supply.
• Explore more channel to increase Lalamove drivers awareness with objective to make people interest in joining Lalamove as a driver partner.
• Collaborate with other subdivision like driver onboarding, offline presence and driver management team to achieve oversupply state and to gain higher transaction value.
• Lead and monitor day to day on-ground manpowers, ensure them to achieve their daily target.

What we seek:

• Positive, passionate, proactive, self-initiative and attentive to details
• Critical thinker and never ending improvement mindsets

What you'll need:

• At least 2 years experience from operations background, preferably a startup or logistics company.
• Experienced in sales activity is a plus
• Ability to communicate, present and influence credibly and effectively at all levels of the organization
• Ability to champion new processes from plan to close
• Strong verbal and written communication skills with fluent proficiency in written and spoken English
• Experience and familiar with spreadsheets, Microsoft Excel, and PowerPoint

To all candidates- Lalamove respects your privacy and is committed to protecting your personal data This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice
Untuk semua kandidat- Lalamove menghormati privasi Anda dan berkomitmen untuk melindungi data pribadi Anda. Pemberitahuan ini akan memberi tahu Anda bagaimana kami akan menggunakan data pribadi Anda, menjelaskan hak privasi Anda dan perlindungan hukum yang Anda miliki saat Anda mendaftar untuk bergabung dengan kami. Mohon luangkan waktu untuk membaca dan memahami Pemberitahuan ini. Pemberitahuan Privasi Kandidat: https://www.lalamove.com/id/candidate-privacy-notice We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.