Field Service Engineer Laboratory

Field Service Engineer Laboratory

Our Opening and Your Responsibilities

Key Responsibilities:

• Install, commission, calibrate, maintain, and repair laboratory instruments; provide training and application support to customers.
• Act as a technical advisor by delivering product consultation, application guidance, and regulatory compliance support.
• Manage service activities (customer visits, reports, CRM updates) and ensure timely completion in line with KPIs.
• Identify customer needs and drive service business growth (spare parts, contracts, upgrades) in collaboration with sales.

What You Need to Succeed

• Degree/Diploma in Chemistry, Electrical/Electronic, Instrumentation, Physics, Automation, or related field.
• Minimum 2 years’ experience in laboratory equipment, scientific instruments, or technical service.
• Strong troubleshooting, analytical, and problem-solving skills.
• Good communication skills with a customer-focused mindset.
• Experience in installation, commissioning, and maintenance of technical equipment.
• Familiar with laboratory or instrumentation equipment is a plus.
• Basic understanding of project management.
• Willing to travel across Indonesia.
• Valid driving license (SIM A).
• Exposure to IoT or connected devices is a must

Our Offer to You

• Join a global leader in precision instruments and laboratory solutions.
• Develop your technical expertise through structured training and continuous learning.
• Work with diverse customers and cutting-edge laboratory technologies.
• Enjoy career growth opportunities within a collaborative and innovative environment.

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.