FLM

Brink’s Inc


Tanggal: 3 minggu yang lalu
Kota: Balikpapan, East Kalimantan
Jenis kontrak: Penuh waktu
ATM & Device Maintenance

  • Perform first-level troubleshooting for ATM hardware and peripherals (card reader, cash dispenser, printer, monitor, keypad).
  • Handle minor repairs, part replacement, and consumables replenishment (receipt paper, journal, etc.).
  • Conduct routine preventive maintenance according to schedule.

Incident Handling

  • Respond to ATM incidents and service calls within defined SLA.
  • Perform fault diagnosis and recovery actions.
  • Escalate unresolved issues to Second Level Maintenance (SLM) or Vendor Support.

Cash & Security Handling

  • Perform basic cash handling activities as authorized (e.g., cassette replacement, cash jam handling).
  • Ensure compliance with security procedures, dual control, and access protocols.

Documentation & Reporting

  • Record all maintenance activities, incidents, and actions taken in the system accurately.
  • Prepare service reports and update job status in real time.

Compliance & Safety

  • Ensure all activities comply with SOP, security standards, and regulatory requirements.
  • Follow safety procedures while working on-site, including client locations and public areas.

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