Generalist Human Resources IDN

Marriott Vacations Worldwide


Tanggal: 1 minggu yang lalu
Kota: Denpasar, Bali
Jenis kontrak: Penuh waktu
CORE WORK ACTIVITIES

Administration

  • Maintain confidentiality and security of employee and property records, files, and information.
  • Answer and action phone calls, record and deliver messages where appropriate.
  • Create and maintain filing systems.
  • Create and type office correspondence using the computer.
  • Ensure accurate maintenance of all employee records and files (e.g., interview documents, reference checks, applicant documentation, department Orientation checklist).

Assists Management

  • Assist management in screening resumes, conducting interviews, and selecting new hourly hires using selection tools and systems.
  • Produces monthly employee reports for site management.
  • Support site management and leadership with handling and resolving Human Resources issues and special projects as required.

Hiring and Onboarding - New Employees

  • Conduct interviews and support line managers through the recruiting process.
  • Administers and maintains relevant HR systems throughout the process.
  • Create a new employee personnel file.
  • Supporting new employees with the required paperwork and conducting Day 1 Orientation sessions.

Employee Relations

  • Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies, and guidelines.
  • Support line managers with employee relations issues, conduct investigations, and escalate to Human Resources management as required.
  • Inform Human Resources management of issues related to employee relations at the property.
  • Support line managers and Human Resources management with engagement initiatives, including the coordination of recognition programs and training initiatives.

Policies and Procedures

  • Follow company and department policies and procedures and support the team to do likewise.
  • Protect the privacy and security of guests and coworkers.
  • Maintain confidentiality of proprietary materials and information.
  • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional, and in compliance with company policies and procedures.
  • Perform other reasonable job duties as requested by Supervisors.

Communication

  • Speak to guests and co-workers using clear, appropriate, and professional language.
  • Talk with and listen to other employees to effectively exchange information.
  • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the caller's name, transferring calls to the appropriate person/department, requesting permission before placing the caller on hold, taking, and relaying messages, and allowing the caller to end the call.
  • Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
  • Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.

Quality Assurance/Quality Improvement

  • Support the business by meeting expectations and standards.
  • Comply with quality assurance expectations and standards.

Working With Others

  • Support all co-workers and treat them with dignity and respect.
  • Develop and maintain positive and productive working relationships with other employees and departments.
  • Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
  • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
  • Partner with and assist others to promote an environment of teamwork and achieve common goals.

Safety and Security

  • Report works related accidents, or other injuries immediately upon occurrence to the manager/supervisor.
  • Secure employee data in accordance with data protection guidelines.

Physical Tasks

  • Enter and locate work-related information using computers and/or point-of-sale systems.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

#imvwap

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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