Guest Services Assistant - Mandarin Speaking IDN

Marriott Vacations Worldwide


Tanggal: 1 hari yang lalu
Kota: Denpasar, Bali
Jenis kontrak: Penuh waktu
JOB SPECIFIC TASKS

  • Support a team to make sure arrival date & preview date are same with company system
  • Make Pre-Arrival call or email to confirm arrival date & preview date
  • always coordinate with activation team for any changes arrival, preview or room upgrade.
  • update information to GRA/gallery regarding meet & greet on check in process
  • provide passport form to guest on check in process or preview time
  • welcoming guest on arrival & requalified to ensure all data valid
  • make friendly reminder call to make sure preview on time
  • provide information area & facilities, make sure guest on satisfaction.
  • anticipate guest needs & build the rapport with guest
  • address guest complain & escalate to manager when needed.
  • Ensure Compliance with health & quality standards

CANDIDATE PROFILE

  • Minimum of one (1) year of experience in administrative, data entry or a related field.
  • Proficiency in English (additional language required for certain positions)
  • Intermediate computer with proficiency in the use of Microsoft Office computer word-processing skills with specific knowledge of Microsoft Excel and Word
  • Ability to work under pressure, manage multiple priorities, and be a self-starter.
  • Ability to work within tight deadlines and meet targets. Proven ability to work in a team environment and interact with all levels of the organization.
  • Excellent organizational and attention to detail skills.

COMPETENCIES - Fundamental competencies required for accomplishing basic work activities

Analytical Skills

  • Learning

Administration

  • Organization

Personal Attributes

  • Integrity
  • Positive Demeanor
  • Dependability
  • Stress Tolerance
  • Adaptability/Flexibility
  • Presentation

Communications

  • Listening
  • Communication
  • English Language Proficiency
  • Applied Reading

Interpersonal Skills

  • Diversity Relations
  • Teamwork
  • Interpersonal Skills

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Cara melamar

Untuk melamar pekerjaan ini, Anda perlu otorisasi di situs web kami. Jika Anda belum memiliki akun, silakan daftar.

Posting CV

Pekerjaan serupa

Professional Sales Representative

PT Anugerah Pharmindo Lestari, Denpasar, Bali
18 jam yang lalu
About UsPT Anugerah Pharmindo Lestari (APL) a Zuellig Pharma company, is a leading healthcare solution in Indonesia, and our purpose is to make healthcare more accessible to the communities we serve.We provide world-class distribution, commercialization, and clinical trial support to support the growing healthcare needs in this region. The company was started forty years ago and has grown to become...

Master Teacher English Academy (Denpasar - Mahendrata)

Ruangguru for Business, Denpasar, Bali
4 minggu yang lalu
English Academy is seeking dedicated and experienced part time English Teachers in Denpasar - Mahendrata to join our teamTeachingJob Descriptions:Plan and deliver high-quality English lessons to students ranging from young learners to adults. Maximum 25 teaching hours per week.Develop engaging and interactive lesson plans that cater to the needs and proficiency levels of students.Utilize a variety of teaching techniques and...

Master Teacher English Academy (Denpasar - Renon)

Ruangguru for Business, Denpasar, Bali
4 minggu yang lalu
English Academy is seeking dedicated and experienced part time English Teachers in Denpasar - Renon to join our teamTeachingJob Descriptions:Plan and deliver high-quality English lessons to students ranging from young learners to adults. Maximum 25 teaching hours per week.Develop engaging and interactive lesson plans that cater to the needs and proficiency levels of students.Utilize a variety of teaching techniques and...