HR & GA Manager

WE ARE HIRING

HR&GA MANAGER

Creatorz Group is looking for an experienced HRGA Manager who can build strong people systems, develop high-performing teams, and ensure smooth day-to-day HR & General Affairs operations across our growing businesses.

As Creatorz Group expands across Marketing, Creative, Media, Events, and F&B, we are looking for someone who is structured, proactive, decisive, and comfortable working in a fast-paced and dynamic environment.

Key Responsibilities

Human Resources & Organization Development

• Develop and implement HR strategies aligned with the company's business direction and growth.
• Build and continuously improve organizational structures, job descriptions, competency standards, and manpower planning.
• Manage employee performance systems including KPI setting, performance evaluation, promotion, development plans, and corrective actions.
• Identify organizational and people issues and recommend practical solutions to management.
• Support leadership development and succession planning across departments and business units.
  
  

Recruitment & Talent Management

• Manage end-to-end recruitment for operational, specialist, managerial, and leadership positions.
• Ensure recruitment quality, speed, and manpower fulfillment according to business needs.
• Develop effective sourcing strategies and talent pipelines.
• Improve onboarding, probation evaluation, employee development, and retention processes.
  
  

Culture & Employee Performance

• Build a performance-driven culture that reflects the company's vision, mission, and values.
• Monitor employee productivity, discipline, engagement, and overall organizational health.
• Partner with department heads to address performance gaps and improve team effectiveness.
• Manage employee relations and resolve workplace issues professionally and objectively.
  
  

HR Operations & Compliance

• Ensure payroll, attendance, employee contracts, benefits, BPJS, leave, and personnel administration are managed accurately.
• Ensure company HR policies and practices comply with applicable Indonesian manpower regulations.
• Develop, review, and enforce HR policies, SOPs, and company regulations.
• Maintain accurate and organized employee records and HR documentation.
  
  

General Affairs

• Oversee office facilities, company assets, procurement, vendors, maintenance, security, and general office operations.
• Manage GA budgets and ensure operational expenses remain efficient.
• Ensure offices and operational facilities are safe, functional, organized, and properly maintained.
• Coordinate administrative and operational requirements across business units and locations.
  
  

Qualifications

• Bachelor's degree in Human Resources, Psychology, Management, Law, or related field.
• Minimum 5 years of experience in HR, with at least 2 years in a supervisory or managerial role.
• Strong experience in recruitment, performance management, HR operations, employee relations, and General Affairs.
• Strong understanding of Indonesian manpower regulations and HR compliance.
• Experience building or improving HR systems, SOPs, KPI frameworks, and organizational structures.
• Comfortable managing multiple departments or business units simultaneously.
• Strong analytical, problem-solving, communication, and leadership skills.
• Able to make decisions, handle difficult conversations, and maintain professional objectivity.
• Highly organized, detail-oriented, and execution-focused.
• Experience in a fast-growing company, agency, startup, multi-business group, retail, event, or F&B environment is a strong advantage.
  
  

The Person We're Looking For

You may be a strong fit if you are someone who:

• Doesn't wait for HR problems to happen before taking action.
• Can balance people empathy with performance accountability.
• Is comfortable challenging managers when standards are not being met.
• Can turn management direction into clear HR systems and execution.
• Enjoys building structure in a rapidly growing organization.
• Thinks beyond administration and understands how people decisions impact business performance.
  
  

Join Creatorz Group and help us build the people, culture, and organizational systems behind our next stage of growth.