IT Support
Cakap
Tanggal: 1 minggu yang lalu
Kota: Tangerang, Banten
Jenis kontrak: Penuh waktu
Job Description
What You Will Do
Make yourself updated with Cakap & Cakap Squad activities by follow our social media at:
What You Will Do
- Manage and maintain office internet/wifi networks to ensure stable connectivity.
- Oversee laptop handover for new hires and retrieve devices from offboarding employees.
- Maintain an inventory of IT assets (laptops, routers, peripherals, etc.) and ensure proper tracking.
- Provide technical support to employees for hardware, software, and connectivity issues.
- Install, configure, and update company-approved software and security patches on devices.
- Collaborate with vendors for IT-related purchases and service maintenance.
- Ensure compliance with IT security policies and best practices.
- Perform basic troubleshooting for printers, network devices, and other office IT equipment.
- Assist with setting up IT infrastructure for events, meetings, or remote work arrangements.
- Proven experience as an IT Support, IT Technician, or similar role.
- Strong knowledge of networking (LAN/WAN, routers, access points, firewalls).
- Experience with Windows, macOS, and basic troubleshooting of office devices.
- Familiarity with IT asset management and inventory tracking.
- Good problem-solving skills and ability to work independently.
- Strong communication skills to assist employees with technical issues.
- Ability to manage multiple tasks and prioritize efficiently.
- Experience in cloud-based tools (Google Workspace, Microsoft 365, etc.).
- Understanding of basic cybersecurity best practices.
- Strong understanding of ISO 27001 frameworks and Information Security Management Systems (ISMS).
Make yourself updated with Cakap & Cakap Squad activities by follow our social media at:
- Instagram: @lifeatcakap @cakapcom
- Twitter : @cakapcom
- Tiktok : @cakapcom
- LinkedIn : Cakap
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