IT Support Specialist (Surabaya, Indonesia)

Your Responsibilities Include But Not Limited To

• Deliver first- and second-line support for hardware, software, and network issues.
• Support and administer Microsoft 365 (M365) services, including Teams and SharePoint.
• Handle office IT support, including meeting room equipment and peripherals.
• Install, configure, and maintain laptops and other devices for new and existing employees.
• Troubleshoot and support Windows, macOS, and Linux environments.
• Assist with user account management and access control.
• Collaborate on IT projects and contribute to global initiatives
• Document solutions and maintain accurate records in the ticketing system.
  
  

What Skills & Experience You Will Bring To Us

• Proven experience in IT support or a similar role.
• Strong knowledge of Windows, macOS, and Linux operating systems.
• Experience with M365 administration and related tools.
• Familiarity with networking concepts and troubleshooting.
• Familiarity with Identity and Access Management (IAM) is a plus.
• Understanding basic security and IAM concepts: Authentication & Authorization, User and Access Management.
• Familiarity with SSO, OAuth, LDAP/ Active Directory, and Role Base Access Control (RBAC)
• Excellent problem-solving and communication skills.
• Ability to work independently and as part of a global team.
• Relevant certifications (e.g., ITIL, Microsoft, CompTIA A+) are a plus.
• Strong communication skills in English (written and spoken).
  
  

camLine has been recognized as a valued IT solution partner and a leading provider of software solutions for high-tech manufacturing industries. With over 35 years of global presence, camLine specializes in developing software that enhances manufacturing production efficiency, process reliability, and product quality. These solutions have been implemented worldwide in various industries including semiconductors, electronics, automotives, solar, batteries, medical devices, and renewable energies across Europe, North America, and APAC.

Be part of a company that leads the way in Industry 5.0, with cutting-edge software products that brings digital transformation. At camLine, we drive innovation by delivering solutions for process integrity, advanced manufacturing, and quality assurance.

Join us as we empower manufacturers to achieve operational excellence and shape the future of manufacturing with digital continuity!

Free description