IT Support Specialist (Surabaya, Indonesia)

camLine | Elisa Industriq


Tanggal: 4 minggu yang lalu
Kota: Surabaya, East Java
Jenis kontrak: Penuh waktu
Your Responsibilities Include But Not Limited To:

  • Deliver first- and second-line support for hardware, software, and network issues.
  • Support and administer Microsoft 365 (M365) services, including Teams and SharePoint.
  • Handle office IT support, including meeting room equipment and peripherals.
  • Install, configure, and maintain laptops and other devices for new and existing employees.
  • Troubleshoot and support Windows, macOS, and Linux environments.
  • Assist with user account management and access control.
  • Collaborate on IT projects and contribute to global initiatives
  • Document solutions and maintain accurate records in the ticketing system.

What Skills & Experience You Will Bring To Us

  • Proven experience in IT support or a similar role.
  • Strong knowledge of Windows, macOS, and Linux operating systems.
  • Experience with M365 administration and related tools.
  • Familiarity with networking concepts and troubleshooting.
  • Familiarity with Identity and Access Management (IAM) is a plus.
  • Understanding basic security and IAM concepts: Authentication & Authorization, User and Access Management.
  • Familiarity with SSO, OAuth, LDAP/ Active Directory, and Role Base Access Control (RBAC)
  • Excellent problem-solving and communication skills.
  • Ability to work independently and as part of a global team.
  • Relevant certifications (e.g., ITIL, Microsoft, CompTIA A+) are a plus.
  • Strong communication skills in English (written and spoken).

Contact:

Email: [email protected]

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