KYC & Onboarding - Merchant (ShopeePay)

Monee


Tanggal: 2 hari yang lalu
Kota: Pekerjaan jarak jauh, Pekerjaan jarak jauh
Jenis kontrak: Penuh waktu
Jarak jauh
About The Team

Job Description:

  • Review and verify merchant documents (IDs, licenses, business information) for accuracy and legitimacy.
  • Conduct enhanced due diligence for all risk profiles.
  • Periodically reassess merchants and monitor suspicious activity.
  • Accurately verified data into KYC systems and maintained audit record-keeping.
  • Handle and organize submitted documents digitally.
  • Ensure full compliance with KYC and AML regulations and internal policies.
  • Approve, reject, or escalate KYC submissions based on verification results.
  • Document decision-making processes clearly.
  • Maintain KPIs through KYC activities and performance metrics by quality and quantity.
  • Manage workloads to meet SLAs and reports.

Requirements

  • Proficiency in Bahasa and English are required.
  • Bachelor’s degree in Law, Economics, or a related field with strong academic performance.
  • Minimum of 1 year of experience in KYC, customer onboarding, preferably in startups, banking, non-banking financial services, or other regulated industries.
  • Familiarity with Anti-Money Laundering (AML), Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), and Ongoing Due Diligence (ODD) processes.
  • Proven experience in Know Your Customer (KYC) procedures and background checks.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication skills across various levels.
  • Proficient in correspondence and administrative tasks; Excel, Google Docs, and Google Sheets.
  • Detail-oriented.

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