Laundry Team Leader

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will supervise and motivate a team of laundry staff, oversee daily laundry operations, and ensure all laundry processes meet the hotel’s high standards of cleanliness. As a Laundry Team Leader, you’re not just supervising daily laundry and/or uniform operations– you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Responsibilities

Here’s what you’ll do during a typical day:

• Supervise day-to-day laundry team operations: Lead, train, and oversee Laundry and Uniform team members to maintain a consistent supply of clean linens and uniforms
• Manage uniform distribution: Oversee ordering, distribution, and inventory of team member uniforms
• Oversee linen processing: Assign, supervise, and assist with tasks such as collecting, sorting, weighing, loading, unloading, ironing, folding, and storing linens while ensuring proper equipment maintenance
• Monitor quality and efficiency: Track linen quality, inventory levels, stain and damage rates, and production reports, ensuring timely rewashing, repairs, and reordering as needed
• Optimize productivity: Assign machinery, equipment, and work areas while maintaining productivity records, including hourly production metrics
  
  

Qualifications

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

In Addition, This Role Requires The Following Minimum Qualifications

• Minimum 3 years of experience in a supervisory role within the hospitality industry
• Familiarity with various laundry equipment and cleaning techniques.
• A keen eye for quality and precision in laundry services.
• Ability to manage multiple tasks and prioritize effectively.
• Excellent Communication Skills: Effective interpersonal skills to interact with staff and management.
  
  

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.