Network Operations Center Engineer (Marketplace) - Sea Labs
Sea
Tanggal: 12 jam yang lalu
Kota: Pekerjaan jarak jauh, Pekerjaan jarak jauh
Jenis kontrak: Magang
Jarak jauh
About the Team:
Network Operations Center (NOC) provides essential monitoring and troubleshooting support for Shopee’s servers and services, as well as escalates problems to appropriate teams. As part of the team, you will aim to resolve Shopee’s system issues timely to bring Shopee's service quality to new heights.
Job Description:
Monitoring Operation
Network Operations Center (NOC) provides essential monitoring and troubleshooting support for Shopee’s servers and services, as well as escalates problems to appropriate teams. As part of the team, you will aim to resolve Shopee’s system issues timely to bring Shopee's service quality to new heights.
Job Description:
Monitoring Operation
- Level 1 management, monitoring, and support for Shopee’s network infrastructure, servers and services
- Monitor Shopee’s services and respond to graph/log anomalies, system alerts
- Identify issues according to SOPs and experience, escalate identified issues for resolution when necessary
- Provide first-level troubleshooting and support on system issues and follow up proactively with internal or external parties for issue resolution progress
- Work in shifts: 12 hour per shift, 3 days day shift, 3 days off, 3 days night shift, 3 days off (Cycle continued)
- Root cause analysis on critical system issues in Shopee
- Improvement plans collection, evaluation and tracking within Shopee Engineering team
- Loss budget control within multiple Shopee engineering stakeholders
- Support and connect local teams with engineering stakeholders on issues reporting, resolution and verification
- Coordinate planned operations (e.g. Network maintenance) between Infra team and Shopee Engineering team
- Summarise and report on monitored systems in a regular basis and convert data insights into actionable items
- Develop tools or automation scripts on above responsibilities to improve team's efficiency
- Bachelor’s Degree in Computer Science, Engineering, Information Systems or related fields
- Less than 1 year of experience welcomed
- Knowledge of computer systems and computer networks
- Competent in technical report writing and documentation
Cara melamar
Untuk melamar pekerjaan ini, Anda perlu otorisasi di situs web kami. Jika Anda belum memiliki akun, silakan daftar.
Posting CVPekerjaan serupa
Construction Lead - Expansion Project
Shopee,
Pekerjaan jarak jauh, Pekerjaan jarak jauh
11 jam yang lalu
Job DescriptionJob Scope / ResponsibilitiesSupport and drive the end-to-end execution of SPX construction and renovation projects across Indonesia.Coordinate and oversee day-to-day activities of renovation supervisors to ensure projects are delivered on time, within approved budgets, and according to specifications.Track project progress closely, identify execution risks early, and work with supervisors and vendors to resolve issues on-site.Monitor project costs against budget,...
Administratif : sans informations personnelles
Alila Hotels,
Pekerjaan jarak jauh, Pekerjaan jarak jauh
1 hari yang lalu
Organization- Alila SeminyakRésuméWe are looking for a young and talented Chef De Partie Pastry who has flexibility to be a team player working with overall kitchen operation.Someone who:has the discipline to handle a freedom in creativity, explore new techniques and is a hands-on leaderenable the team by ensuring food quality, equipment and hygiene standards are always met, expectations are communicated,...
Junior Software Engineer, Backend
tiket.com,
Pekerjaan jarak jauh, Pekerjaan jarak jauh
1 hari yang lalu
We think you also hate when travel app is giving you a headache, right? A slight misinformation can ruin the trip.That is exactly what we are tackling as t-fam! Making sure that our 50+ million users have the best experience in crafting their own adventure.Your Main Duties In Flying With Us : Build and extend our backend code based on...
