On The Job Training - Trainee Staff (Bandung)

Bobobox


Tanggal: 2 hari yang lalu
Kota: Pekerjaan jarak jauh, Pekerjaan jarak jauh
Jenis kontrak: Penuh waktu
Jarak jauh
Benefit for Trainees

  • Pocket Allowance (IDR 750,000/month)
  • Certificate Upon Completion Internship
  • Mentorship
  • Career Opportunities

What you will do:

Front Office - Guest Experience & Hospitality

  • Assist and accompany the main host in welcoming guests during check-in and check-out using the Bobobox HCS system
  • Support the main host in greeting guests and verifying reservations in a professional and courteous manner
  • Help respond promptly and professionally to guest inquiries, complaints, and special requests under supervision.
  • Operate guest-facing technology (e.g., self check-in, smart door access, room control system) with assistance from the main Host
  • Assist guests in using Bobobox’s mobile app or digital platforms for booking, payments, and feedback submission
  • Encourage guests to provide feedback via digital platforms to help improve service quality

Housekeeping - Room & Facility Maintenance

  • Clean and prepare capsule/pods according to Bobobox’s cleanliness and hygiene standards
  • Perform deep cleaning of pods as scheduled (including walls, flooring, air vents, and control panels
  • Maintain the cleanliness and orderliness of public areas (communal spaces, hallways, reception, bathrooms)
  • Restock supplies in public areas (toiletries, tissues, and other guest necessities)
  • Clean and handle high-tech equipment (pods interiors, control panels) with care
  • Follow proper sanitization procedures, especially for high-touch surfaces
  • Use cleaning chemicals and tools in line with safety guidelines
  • Adhere to all health, safety, and hygiene regulations during cleaning activities
  • Politely greet and assist guests when encountered during cleaning rounds, and respond to request for extra amenities, linens, or urgent cleaning

You will fit in this job if you:

  • High school (SMA) or Vocational High School (SMK) student or recent graduate in Hospitality or Tourism program
  • Basic computer literacy and ability to operate hospitality software, mobile apps, and smart devices
  • Ability to communicate clearly in Bahasa Indonesia; basic English proficiency required, additional languages are an advantage
  • Strong interpersonal skills with a friendly and professional demeanor
  • Guest-oriented mindset with a passion for delivering excellent service
  • Flexible, proactive, and willing to work on shifts, weekends, and public holidays
  • Ability to adapt quickly to new procedures, technologies, and unforeseen operational challenges with a positive and flexible attitude

Placement:

  • Bobopod Paskal
  • Bobopod Dago
  • Bobopod Alun-Alun

Cara melamar

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Posting CV

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