Operations Intern

Role Overview:
As an Operations Intern, you'll handle daily administrative tasks to ensure smooth operations. This includes managing schedules, coordinating meetings, and maintaining records. You'll also support operational functions by streamlining processes and developing SOPs to ensure consistency and efficiency

Responsibilities:

• Execute daily monitoring of transactions by reviewing alerts and flags generated by the system
• Conduct initial documentation of findings, including layering and structuring, before investigator review
• Assist in gathering necessary data for investigations, such as KYC information and transaction histories
• Keep the case tracker consistently updated and maintained
• Determine final decisions regarding account freezes and escalations
• Prepare narratives for STR and LTKM reports
• Manage submissions to PPATK through GoAML
• Address the ongoing single point of failure within the fraud and AML monitoring functions
• Mitigate the risk of SLA breaches during peak times, case escalations, or staff leave
• Manage the indefinite deprioritization of strategic initiatives like process automation and tooling

Requirements:

• A Bachelor's degree in Accounting, Finance, or Business Management
• Openness to working from the office
• Proficiency in using Excel and creating flowcharts
• A strong desire to learn and adapt to new challenges
• Capability to create documentation and handle administrative tasks effectively

Work Environment Details:

• Attractive compensation package - competitive salary, flexible bonus scheme
• We are always looking for ways to promote and inspire innovation. So, come build your dream with us
• Individual career path - management and technical career growth, enhanced by learning and development program, regular performance assessment, teams of multi-national IT professionals
• Healthy work environment - company-sponsored medical program, food, and beverage program, open communication
• Friendly policies to support Work-life balance, team building, and celebrations

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Pluang Company Overview
Empower millennials to achieve financial freedom through a diversified range of simple investment options. At Pluang, it is our dream to provide access to all financial products and investment options in a simple and easy way. We believe that people from any background should be able to access the market of financial products

Supported by robust technology, Pluang empowers you to achieve future financial freedom. Our user-friendly application helps you to do financial investment with a very low budget but high return. Pluang is affiliated with PG Berjangka which has a trading license from OJK
Updated Date 01-06-2026 Job ID JOBID_458 Department Customer Experience & Operations Location PT Bumi Santosa Cemerlang, Jakarta Pusat, Jakarta Raya, Indonesia Experience 0 - 1 Years Employee Type Full Time