Product Management (S&R&A&C - Regional Trust & Safety) - Sea Labs

About The Team

Sea Labs is at the core of the Sea platform development, supporting diverse business lines from e-commerce, supply chain, games, payment, and finance, among many others. The strong growth and unique positioning of Sea's e-commerce business, Shopee, spurred the launch of Sea Labs Indonesia. Since its inception, passionate engineers have charted the course to drive the best experience for our users in Indonesia, many of which solutions are even adapted to other regional markets.

Sea's hyper-growing business scale has transformed most "innocent" problems into huge technical challenges, and there is no better place to experience world-class projects first-hand if you love technologies as much as we do. Together with our passionate and driven teams, you'll get to develop your skills, build on industry knowledge, and collaborate with global teams in a dynamic space. Browse our Sea Labs Indonesia team openings to see how you can make an impact with us.

At Shopee Search & Recommendation, we connect users to what they may want at scale. As a pillar of e-commerce discovery experience, every day, our products enable tens of millions of users to discover relevant and interesting things among hundreds of millions of products and contents available on Shopee. We’re a passionate, young, and diverse team, committed to creating a convenient, delightful, and intelligent discovery experience for our users. We are looking for an (experienced) product manager to join us. You will be working closely with the product team to make significant impacts on Shopee's search & recommendation engine through both technical and operational processes.

Job Description

• Coordinate with regional and local stakeholders to manage overall content moderation, content understanding and fraud prevention strategies.
• Understanding business, policy, and operations’ needs and pain points to build product solutions.
• Align with the stakeholders on the product prioritisation, timeline, and progress.
• Independent PRD design and project management to ensure the feature is developed according to the requirements.
• Coordinate with QA on the User Acceptance Testing (UAT).
• Provide insights on local market’s contexts, competitors, trends, and performance.
  
  

Requirements

• Bachelor’s degree from a reputable University majoring in Computer Science or related fields.
• Have 1-3 years of working experience as product management; preferably in e-commerce / content platforms with content moderation, risk, or fraud background.
• Proficient in Ms. Excel, Figma, Powerpoint; Google Sheets, Slides.
• Good communication and proficiency in Bahasa Indonesia & English, both verbal and written. Will be nice if can speak Chinese.
• Strong ownership, able to proactively drive initiatives from ideation to execution.
• Strong stakeholder management skills, able to effectively align and manage expectations across diverse stakeholders.