Return Junior Supervisor
Power Commerce Asia
Tanggal: 4 minggu yang lalu
Kota: Depok, West Java
Jenis kontrak: Penuh waktu
Company Description
Power Commerce Asia is a leading e-commerce omni-channel enabler and supply chain management company based in Indonesia. Power Commerce Asia offers end-to-end solutions and services to empower brands, bring products to the global market, transform businesses, and also serves as a Business Advisor.
Responsibilities
Thank you!
Power Commerce Asia is a leading e-commerce omni-channel enabler and supply chain management company based in Indonesia. Power Commerce Asia offers end-to-end solutions and services to empower brands, bring products to the global market, transform businesses, and also serves as a Business Advisor.
Responsibilities
- Monitor and ensure smooth execution of return receiving processes.
- Monitor SKU accuracy, quantity, item condition, and return reasons during the receiving process.
- Monitor return transactions and ensure accurate system updates.
- Ensure returned goods are properly segregated by condition and status.
- Monitor and classify returned goods into Good, Damaged, Expired, and Rejected categories.
- Monitor pending and overdue return processes and ensure timely resolution.
- Monitor and investigate discrepancies related to quantity, SKU, and item condition.
- Monitor the process of putaway, disposal, and relocation of returned goods according to the applicable procedures.
- Coordinate with Inventory, QC, CS, and relevant departments to resolve return-related issues.
- Manage manpower allocation and workload distribution based on operational requirements.
- Monitor the return and staging areas to ensure proper organization and operational efficiency.
- Prepare daily return monitoring reports and track key operational performance indicators.
- Conduct daily team briefings, coaching, and performance monitoring to ensure operational standards are maintained.
- Identify and support the implementation of process improvements to improve return efficiency, accuracy, and productivity
- Minimum Diploma (D3) or Bachelor’s degree (S1), preferably in Logistics, Industrial Engineering, Operations Management, or a related field
- Minimum 5 years of experience in warehouse or logistics operations, with experience as a Leader, Supervisor, or core operational team member
- Strong understanding of warehouse operations, particularly outbound, picking & packing, storage, returns, and inventory control
- Familiar with Warehouse Management Systems (WMS), barcode scanners, and other warehouse operational tools
- Strong leadership, communication, coordination, and problem-solving skills
- Detail-oriented, disciplined, and able to work effectively in a fast-paced operational environment
- Able to manage multiple priorities and work toward operational targets and deadlines
- Willing to work in a warehouse environment and adapt to operational requirements, including shift arrangements if needed
Thank you!
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