Sales Executive (Yogyakarta)

KitaLulus is searching for someone to support daily operational and administrative activities to ensure smooth data management and reporting processes. You will collect and manage job posting data, maintain accurate records using spreadsheets, and prepare routine reports. The role also involves handling basic technical or operational issues within your scope and performing general clerical tasks such as preparing documents and...

Job DescriptionHandle CS end-to-end process, including complaints and inquiries from sellers and buyers.Manage and resolve customer-related issues and escalationsBe the voice of customers to provide feedback to the companyAnalyze customer experience reports and insights, and come up with improvement suggestions and initiativesMaintains and improves quality results by adhering to guidelines in order to meet the quality standard as stated in...

Menjalankan sesi pengajaran reguler dan trial class sesuai dengan kebutuhan program salah satunya dengan Singapore Curricullum & SempoaBertanggung jawab dalam proses pemenuhan kebutuhan mitra pengajarMenjadi buddy bagi mitra pengajar dan memastikan kelancaran proses onboardingBertanggung jawab dalam pengembangan kompetensi mitra pengajar, termasuk observasi dan coachingMenjadi perpanjangan tangan tim akademik pusat sebagai fasilitator dalam pelaksanaan training, baik secara hybrid maupun on-branch YogyakartaMengoordinasikan...