Sales Manager (for B2C) - Education Technology

Cakap


Tanggal: 1 minggu yang lalu
Kota: Tangerang, Banten
Jenis kontrak: Penuh waktu
The Business Unit Owner is fully accountable for the strategy, financial performance, operations, and growth of a dedicated business unit.

Strategic Responsibilities

  • Define the strategy, objectives, growth targets and roadmap for the business unit
  • Ensure alignment between the business unit and the company’s overall strategy
  • Make strategic decisions related to product, pricing, and market positioning

Financial Ownership (P&L Responsibility)

  • Own full Profit & Loss (P&L) for the business unit
  • Optimize unit economics and cost efficiency
  • Monitor and report on:
  • Revenue performance
  • Gross margin
  • CAC, LTV

Product & Offering Development

  • Define and refine the value proposition of the business unit
  • Collaborate with Product, Operations, Technology, and Content teams
  • Drive development of:
  • New products or services
  • Bundled offerings
  • Upsell and cross-sell programs

Operations & Delivery

  • Ensure efficient, scalable, and high-quality business operations
  • Identify and mitigate operational risks
  • Maintain delivery excellence and customer satisfaction
  • Establish and monitor:
  • Operational KPIs
  • SOPs
  • Service Level Agreements (SLAs)

Sales, Marketing & Growth

  • Define the go-to-market strategy
  • Oversee sales and marketing performance across the funnel
  • Approve pricing strategies, promotions, and strategic discounts
  • Build and manage strategic partnerships
  • Monitor Lead conversion, Customer acquisition, Retention and lifetime value

People Leadership & Team Management

  • Lead and inspire cross-functional teams within the business unit
  • Define team structure, roles, and hiring needs
  • Set clear KPIs and performance expectations
  • Coach team members and manage performance

Stakeholder Management & Reporting

  • Act as the primary point of contact for internal and external stakeholders
  • Provide data-driven insights and recommendations
  • Report business unit performance to:
  • CEO
  • Board of Directors
  • Investors (as required)

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