Senior Business Analyst & Operations

Ruangguru for Business


Tanggal: 4 jam yang lalu
Kota: Pekerjaan jarak jauh, Pekerjaan jarak jauh
Jenis kontrak: Penuh waktu
Jarak jauh
Job Descriptions

  • Analyze business performance, client data, and operational metrics to identify trends, challenges, and improvement opportunities.
  • Monitor business KPIs and prepare reports, dashboards, and performance reviews for internal and client-facing purposes.
  • Translate analytical findings into actionable insights and recommendations to support business decisions and improve client outcomes.
  • Present analysis results and improvement suggestions to clients, ensuring clear communication of findings and proposed actions.
  • Identify internal operational bottlenecks and recommend process improvements to enhance business efficiency.
  • Support business planning and cross-functional initiatives to drive business growth and client satisfaction.

Job Requirements

  • Bachelor's degree in Business, Computer Science, Management, Economics, Industrial Engineering, or a related field.
  • 3–5 years of experience in business analysis, business operations, consulting, or a related role; B2B experience is preferred.
  • Strong analytical and problem-solving skills, with the ability to translate data into actionable business insights.
  • Proficient in Excel/Google Sheets; experience with Power BI, Looker Studio, or similar BI tools is a plus.
  • Strong communication and presentation skills, with the ability to explain analytical findings and recommendations to clients and internal stakeholders.
  • Proactive, detail-oriented, and comfortable collaborating across teams and managing multiple priorities.

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