Senior Quality Assurance Engineer

About the Role

In this role, you will lead a team of talented engineers to scale our platform and drive it to new heights of performance and reliability. You will be responsible for maintaining the system is in peak operational condition, ensuring SLAs are consistently met and service quality never falters. Additionally, you will collaborate closely with Product Manager, and The Architect to ensure that platform design and architecture adhere to the highest engineering standards, delivering a robust and future-proof foundation.

Location – Hybrid | Bandung, Indonesia (at least 2 days per week in the office)

What You’ll be Doing

• Collaborate with Product Manager, Architect and cross-functional teams to deliver new features effectively and on schedule.
• Lead, manage, and mentor a team of engineers, fostering growth and ensuring alignment with company objectives.
• Oversee the development and maintenance of the Dropsuite platform, ensuring it meets high-quality standards for performance and scalability.
• Conduct thorough design and code reviews, ensuring adherence to Dropsuite's code standards and best practices.
• Understand architectural considerations and design solutions that align with overall system architecture.
• Drive innovation by introducing new ideas and conducting PoC to enhance the functionality and performance of Dropsuite’s backup engine platform.
• Demonstrate consistent progress toward project goals and timelines, ensuring transparency and accountability.
• Create detailed project plans, provide accurate estimations, and effectively manage stakeholder expectations throughout the development lifecycle.

About You

• 8+ years of experience in Software Engineering
• Strong knowledge on Software Design patterns and principles
• Various API Architecture styles especially RESTful and GraphQL would be additional advantage.
• 2+ years of experience in a leadership role, managing teams of 5 or more
• Experience with big data and large-scale applications is a plus
• Familiarity with Agile methodologies and experience using Jira (preferred)
• Excellent verbal and written communication skills in English
• Experience working in global, cross-functional teams is an advantage
• Proven ability to serve as both a hands-on developer and an effective people leader
• Proficient in project management and team coordination.

About Us

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.

The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

What You’ll Love

• We are a collaborative, kind, and curious community
• We prioritise your work/life balance offering a hybrid work environment and free in-office lunches throughout the week
• We reward your work with opportunity for growth and advancement
• Grow personally and together with one of the fastest growing companies globally
• Develop your skills through our renowned training platform
• Receive competitive compensation
• Collaborate with an amazing international workforce

Additional Information

This position is NOT eligible for Visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.