Senior Sales International Liner Semarang

About The Job Senior Sales International Liner Semarang

Meratus Group is a leading integrated maritime and logistics operator in Indonesia, pioneering innovative solutions that drive efficiency and sustainability in the industry. With a rich history dating back to 1957, Meratus has evolved into a powerhouse, operating over 45 shipping routes, a fleet of 100 vessels, and a network of container terminals and logistics centers.

At Meratus, we are committed to digitalization, innovation, and transformation, ensuring seamless logistics and maritime services across Indonesia and Southeast Asia. Our customer-centric approach and agile operations empower businesses to navigate complex supply chain challenges with confidence.

We take pride in fostering a dynamic and inclusive workplace, where talented professionals can thrive and contribute to shaping the future of maritime logistics. Join us and be part of a team that is redefining industry standards while making a meaningful impact on global trade and sustainability.

Position Overview

This position will be responsible for managing all sales and commercial activities of our International Trade within the designated ports, with a strong focus on driving and expanding our trade services in the Semarang branch.

Responsibilities

• Achieving Target Lifting, Target Revenue, and all kinds of targets assigned by management, specifically managing import volumes and aggressively hunting export volumes (COC/SOC hybrid) for the Semarang area.
• Handling customer service tasks and managing documentation/operations for import, export, and transshipment cargoes (including handling transshipments to and from outports via Semarang).
• Assisting the Semarang branch office in coordination tasks to secure berth windows and equipment control for the International Trade business.
• Doing Sales Call Plan & Sales Call Reporting for any issues to be discussed by the reporting manager.
• Handling complaints from customers and ensuring swift issue resolution.
• Monitoring daily bookings to ensure agents/offices achieve the weekly space allocation set by Line Management.
• Developing customer profiles across all assigned locations with diversified cargo profiles to achieve targets set for market share, revenue, and weekly lifting.
• Compiling market info from each branch and reporting competitor activities regarding new services, pricing strategies, service loading factors, and other business cooperation ideas.
• Maintaining good relationships with our top clients.
• Developing productive business relationships with our overseas clients, reviewing sales processes, updating policies and procedures, and leading/developing the capability of the international sales team.
  
  

Requirements:

• Minimum Bachelor's Degree from any major.
• Possess experience in International Sales / Commercial fields within the container shipping company or maritime logistics industry.
• Strong capabilities in Customer Service (CS) functions, shipping documentation, and port coordination.
• Proficient in English.
• Willing to be placed at the Semarang branch office