Waitress

Company Description

Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.​

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart,​
Join us and become a Heartist.

Job Description

Responsible for correct set up of all tables in the bar
Inspect linen and flatware to make certain that all are clean in proper condition before use in service
Must know and be able to describe all drinks on menu
Receives captain or guest's order for beverages, recommends items to aid guest selections
Sells cocktails and wines when possible by suggestion to guests 
Cleans and polishes Glassware, China ware, hollowware and flatware.
Maintains cleanliness and mise-en-place level at working station and service pantry for smooth operation.
Replenishes supply of linen and other Operating equipment.
Obtains requested items from the storeroom.
Keeps general appearance and maintenance of bar working areas.
Follows correct sequence of service outlined in the Standard Operating Manual.
Cleans all spillage during drink time and at closing.
Maintains excellent grooming standard at all times. 
Prepares & Service drink as assigned by captain

Qualifications

• Minimum 1–2 years of experience as a Waitress, preferably in an international hotel chain or midscale hotel and restaurant
• Strong communication and interpersonal skills with good English proficiency, both verbal and written
• Good knowledge of food & beverage service standards and dining etiquette
• Proficiency with POS systems and order-taking procedures
• Guest-focused with a positive attitude, strong attention to detail, and ability to work both independently and collaboratively within a team
• Flexible to work shifts, weekends, and public holidays

Additional Information

Novotel Samator Surabaya Timur is conveniently located 20 minutes away by car from Juanda International Airport through the highway and close distance to the industrial area, culinary section, well-known Universities, Shopping center, and other city attractions. Featuring 264 rooms including suites, accompanied by In Balance gym-spa & Sauna, 5 (Five)Food & Beverage Outlets offer wide National and International culinary selections for the social dining experience. The 700 sqm Grand Ballroom, 1 Multifunction Hall and 12 breakout meeting rooms are available to cater to the meeting and social event needs. Large adaptable basement parking area of up to 450 cars.