Academic Operations Officer English Academy

Ruang Raya Indonesia


Tanggal: 3 minggu yang lalu
Kota: Jakarta, Jakarta
Jenis kontrak: Penuh waktu
specifications
  • Monitor progress reporting in all additional classes.
  • Develop and maintain effective schedules for all additional classes.
  • Collaborate with other stakeholders for agendas related with additional classes, materials used & teachers plotting for the classes.
  • Ensuring all documentations needed for all classes are present and complete to be used by other stakeholders.
  • Monitor and drive implementations of SOPs in additional classes.
  • Taking on ad-hoc projects related to operations of English Academy.
qualifications
  • Bachelor’s degree in business, product management, operations, or a related field.
  • Minimum 1-2 years of experience in operations or a similar role, preferably in education technology or service-oriented industries.
  • Strong understanding of operations, with experience coordinating with stakeholders from the customer experience team and sales team.
  • Proven experience with issue escalation and resolution processes.
  • Strong problem-solving skills, with the ability to manage multiple projects and initiatives simultaneously.
  • Excellent communication and interpersonal skills, with a focus on collaboration and innovation.
  • Can join the team ASAP

Cara melamar

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