Assistant Director of Food and Beverage

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The Four Seasons Hotel Jakarta is located in the Sudirman Central Business District (SCBD), one of the most prestigious areas of Jakarta, Indonesia. It provides easy access to corporate offices, shopping centers, and entertainment venues. Open since July 2016, Four Seasons Hotel Jakarta provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. The hotel offers a range of rooms and suites designed with a blend of modern luxury and Indonesian culture. These accommodations are equipped with top-notch amenities and offer cityscape views. The hotel also supports Indonesian culture and art, with an extensive art collection on display and regular cultural events. Recent awards and honors include the Top 20 List for Hotels in Asia as voted by the readers of Conde Nast Traveler.

About the role

The primary responsibilities for Assistant Director of Food and Beverage are to ensure our guests receive the highest level of food quality and service, manage and develop a team, devise and monitor an annual budget, manage labor control and operating expenses and develop relationships with key suppliers and industry associates.

What you will do

• Organizes the division in accordance with company philosophy and policies, maximizing efficiency and productivity and achieving established goals.
• Shows care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule
• Demonstrates standards awareness, by setting example for standards execution, standards testing, and implementing action plans to achieve established product and service goals
• Prepares annual plans and forecasts, consistently monitors and manages budgetary goals

• Works closely with all related departments to ensure continuous and proper support to run a smooth operation.
• Interacts with guests, providing full knowledge and assistance for maximum guest usage in a friendly but unobtrusive manner.
• Actively plans and manages the career development of every employee through effective coaching, training, and by instilling company values
• Provide regular and fair performance feedback to employees, formally and informally as appropriate
• Actively get involved in the operation, ensuring that all the standards are met and executed. To support outlets during peak hours and ensure maximum guest satisfaction.
• Constantly work with department heads, chefs to continuously improve the products for maximum guest satisfaction.

What you bring

• Applicants are highly recommended to have a minimum of 5 years of experience in Food and Beverage Management.

• Hospitality Management Degree qualification is preferred, however, not essential with relevant experience.

• Exceptional communication skills and command of English language

• Ability to operate computer equipment and other food and beverage operational systems.

Some travel may be required.

What we offer:

• Be part of a competitive pay and benefits plan.
• Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide
• Be part of a culture built on mutual respect, a growing world of opportunities, and an environment that supports a personal drive for excellence.
• Have career growth opportunities both within the Four Seasons Hotel Jakarta and worldwide at other Four Seasons properties.
• Excellent Training and Development opportunities, including educational assistance, and access to complementary e-training

Note : for Indonesian Nationality only