Business Development Manager (Residential) | Doka Indonesia

Company Description

Doka is a world leader in providing innovative formwork, solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions for a varied spectrum of applications. With 178 sales and logistics facilities in over 60 countries, Doka has a high-performing network for advice, customer service and technical support on the spot and ensures that equipment is swiftly provided – no matter how big and complex the project. Doka employes 7,000 people worldwide and is a company of the Umdasch Group, which has stood for reliability, experience and trustworthiness for more than 150 years.

As a customer-focused organisation, Doka understands that its greatest assets are its employees, which is why Doka is consistently looking for talented professionals who are keen to develop their career in this challenging industry.

Recognised as the fourth most populous nation and third largest democracy, Indonesia is a country in rapid development. Equipped with a population of just under 250 million spread across an archipelago of 17,000 islands, Indonesia has witnessed extensive economic reform which has driven both its development and appeal as a destination for foreign direct investment. Supported by government-led policies on maintaining low interest rates, while enhancing bilateral cooperation, Indonesia’s construction sector is evenly distributed between its civil and building sectors and is expected to witness a CAGR of 5.8 per cent from 2023 – 2026. With sustainability playing a more integral role in the country’s national development, the government has also bolstered spending on green projects, with 47 being awarded in 2022 worth $10.7bn.

Job Description

Doka Indonesia is actively seeking a career-driven Business Development Manager (Residential) who will be responsible for focusing on developing opportunities and increasing our sales and market share within the residential construction sector in Indonesia. This role also involves developing and growing the business segment of monolithic projects, as well as mixed developments that require a combination of monolithic and system formworks in Indonesia.

Reporting to the Doka Indonesia Team, this role requires an enthusiastic individual who is passionate about acquiring high quality formwork projects and managing them successfully together with all relevant stakeholders. The position is based in Jakarta, Indonesia.

You Will Be Responsible For

• Acting as the Key Account Manager for major clients in the building segments
• Developing sales turnover by acquiring new customers and enhancing business opportunities with existing accounts
• Taking ownership of lead generation and appointment setting
• Cultivating new business relationships to generate income and nurturing existing customer relationships for growth
• Presenting company and product solutions to potential clients through various communication channels, including direct meetings, presentations, calls, emails, and online video conferencing
• Leading internal project teams in compiling and submitting commercial offers to clients
• Managing projects, determining project sales strategies (including cost planning, tender pricing, revenue determination, and contract negotiations) across Indonesia
• Ensuring smooth project handover to operations and engineering teams
• Periodically conducting strategic market overviews, including identifying market needs, product requirements, estimating market potential, and analyzing competitors
• Establishing strong and profitable relationships with key personnel within customer organizations
• Maintaining accountability for all credit interactions with customers and ensuring full payments are received
• Conducting periodic reviews to identify product and operational improvements, collaborating with the product management team on further product development
• Providing training to sales team members on residential project-related products, sales processes, and contracts
• Ensuring customer satisfaction and effectively managing the resolution of any negative feedback
  
  

Qualifications

• Bachelor's Degree in Engineering (Civil/Architecture/Mechanical), Business, Marketing and/or related disciplines
• Minimum of five years' experience in a similar management role, demonstrating project management experience with residential or mixed developments
• Proficient with Monolithic and System Formworks
• Strong commercial business acumen and a strong sales affinity, ideally with a proven track record as Business Development Manager or similar position in a formwork company
• Hands-on approach mentality
• Excellent proficiency in English and native speaker in Bahasa Indonesia
• Willingness to travel and be mobile