Business Development Supervisor (Foodservice) - Medan

Ata whakaarohia tō āpōpō | Imagine Tomorrow with Us

For more than 150 years, Fonterra farming families have brought the goodness of natural dairy to people all over the world. We're a farmer owned Co-operative based in Aotearoa New Zealand. Made up of thousands of farming families and employees all working together for better. As a Co-operative we know the value of coming together to achieve a common purpose. We want to be the source of the world’s most valued dairy, working with our farmer shareholders and customers to provide trusted, high-quality dairy nutrition for generations to come.

Here at Fonterra, we are committed to growing our people. We value you and your career progression and are excited that you are taking this next step in your career journey with us. We are proud to offer a wide variety of roles across the Co-op, ensuring that no matter what business unit or stage of life you're in, there's a good chance we've got something to suit.

He kupu mō mātou | About us

The Foodservice channel presents a significant growth opportunity for Fonterra, with 50% of all food expenditure now occurring in this space. The globalisation of key industry channels has reshaped the market landscape in recent years—a trend expected to continue. Among these, Bakery and Casual Dining stand out, with particular emphasis on Asian bakery and Full Service Restaurants (FSRs) targeting the pizza/pasta occasion. Strategic coordination and focused efforts in these channels will be critical to driving the growth of Fonterra’s Foodservice business in Indonesia.

Mō tēnei tūranga | About the opportunity

We are excited to announce a brand-new and high-impact opportunity for a Business Development Supervisor to join our team on a permanent basis in medan, coverage area Sumatra island, Indonesia.

This role has the responsibility of supporting the execution of the national distribution strategy and managing key accounts in our significant growth areas.

Key Accountabilities Include:

Management and Leadership
* Develop key account plans that ensure the delivery of the customer needs
* Lead the embedding of e-detailing in area Sumatra
* Ensure the required customer planning processes are implemented

Support the development, execution and delivery of value add growth strategies with NKA customers
* Gain an understanding of the customer business drivers and use these to develop clear growth initiatives.
* Build and maintain relationships with key influencers and decision makers with the strategic NKA account base
* Monitor competitor activity (those of the customer and of Fonterra) and use competitive intelligence in the development of growth initiatives
* Develop an "execute with excellence" culture; both in sales calls and trade marketing activity

Support the execution of annual business plans to deliver and exceed annual volume targets
* Accountability for the strategic customer base in area Sumatra
* Negotiate contracts and pricing for new and existing business.
* Monitor and manage performance against established KPI’s

Deliver exceptional customer service and operational standards
* Maintain an overview of customer interfaces and promote efficient customer service.
* Align distributor and Fonterra expectations.
* Maintain an overview of the 3-6-month customer demand and share these demands for the appropriate business forums.
* Work closely with the operation and distributor teams to ensure growth plans can be supported

Mōu | About you

Education & Experience
* Diploma/Academic majoring in culinary.
* Minimum of 3 years’ experience as a chef, ideally within the hospitality industry.
* Experience as a Chef Technical Advisor for foodservice products is highly desirable.
* Key Account management experience in leading and managing effective relationships with key customers.
* Consistently deliver outstanding performance and results.
* Demonstrated skills in coaching and mentoring employees to achieve performance and potential.

Other key attributes include:
* Financial Acumen - ability to interpret and use company financial statements.
* Negotiation and Selling skills - proven ability to position proposals to key customers and closing sales.
* Presentation and Communication skills - strong presentation and communication skills (oral and written)
* Understand in English (oral and written)

Are you excited about this opportunity but may only meet some requirements?

At Fonterra, we are committed to building a diverse workplace and, therefore, open to looking at applicants with excellent transferable skills. If that's you, we encourage you to apply as you may be the right candidate for this role or one of our other opportunities.

Or join our Talent Community by clicking [1] here, to be notified about new and relevant job opportunities.

The benefits of life at Fonterra

Our people and what they bring to our Co-op shape our success. We have a collaborative culture, inspiring leaders, and passionate people, making Fonterra a great place to work. We also offer competitive remuneration and a range of benefits, regardless of your role or location.

Fonterra is a place where everyone can be themselves, feel empowered to do their best, and are empowered to create goodness for generations.

Sound good to you? Come and join us, and let's solve for better, together. You, me, us together.


References

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1. https://fonterrakf.avature.net/talentcommunity?&source=jobads