Center Manager (EF Palu)

The Center Manager plays a crucial role in EF Schools. Duties include hiring and training local and International staff, running a sales operation, and operating the school daily. The Center Manager should follow the regulations and procedures of the EF operation manual and maintain a high level of customer service.

You will:

• Marketing - Plan and execute school marketing activities to build, maintain, and promote the EF brand name in the local market, attract potential customers to telephone and visit, sales, and re-sales.
• Operations - Work with the Senior Teaching Manager to implement the Operations Manual and ensure teaching quality continually improves.
• Sales - Supervise the course consultants and progress advisors to improve the sales process, monitor the sales team, and meet budgeted sales targets.
• Recruitment and Training - Be in charge of staff employment, ensure all staff receives appropriate training, and participate in Indonesian and international staff evaluations.
• Finance and Accounting - Ensure accounting tasks are carried out effectively and clearly; create an annual budget and arrange reasonable expenses according to budget and approved guidelines.
• Logistics - Ensure that all departments have timely and effective logistics support.
• Technology and Systems - Ensure IT and computer equipment meet the EF standard. Ensure that all relevant information is registered correctly in the production system.

You have/are:

• Minimum D3 / S1 degree or above in any field, preferably business management
• At least 3-4 years of working experience in a fast-paced growth environment, managerial or senior position, independently handled overall management, and experienced working with people from different cultures, preferably in the service industry.
• Able to communicate well in English, both spoken and written
• Strong interpersonal skills and a proven team leadership and staff management track record.
• Experience in leading the sales team and excellent results.
• Sales and marketing background, previous experience in meeting sales targets a plus.
• Organizational abilities, detail-oriented, and ability to manage a complex, multifaceted organization.
• Problem-solver and self-motivated. Can work under pressure, is creative, and has good communication and analytical skills.
• Good people management skills, hiring, training, and monitoring staff.
• Basic finance management skills.
• Good computer skills, including MS-Office

This position is for EF Palu