Control Room Operator

G4S Indonesia is seeking a dedicated and detail-oriented Control Room Officer to join our dynamic team. This role requires a proactive approach to security monitoring, analysis, and response.Key Responsibilities:Conduct regular situational monitoring of client environments and provide detailed reports on security-related events.Monitor and manage alarm systems to ensure client safety.Perform comprehensive CCTV monitoring, including system checks, proactive sweep patrols, and timely escalation of security incidents.Manage and maintain electronic access control systems, ensuring secure entry and exit protocols.Perform periodic check-in calls with security personnel to maintain situational awareness and ensure operational readiness.Serve as the primary point of contact for emergency situations, dispatching appropriate resources and coordinating response efforts.Monitor and analyze production environments for potential security disruptions, including demonstrations, disasters, and other security-related events.Implement protection programs and coordinate emergency response dispatches.Control and manage badge issuance, visitor, and contractor access procedures, ensuring compliance with security protocols.Qualifications:Minimum education: Diploma (D3) in any major.Excellent English proficiency, both oral and written.Proven experience operating complex security systems.Demonstrated experience working in a Security Operations Center (SOC).Strong analytical skills with the ability to produce structured and high-quality security and incident reports.Highly confident, assertive, and efficient character, with the ability to drive stakeholders for quality of services.Proven track record of effectively handling emergency situations and rallying support.Willingness to be placed in Tangerang