Customer Service

PT Nusapay Solusi Indonesia


Tanggal: 1 minggu yang lalu
Kota: Tangerang, Banten
Gaji: Rp 4.601.987 - Rp 4.601.988 per bulan
Jenis kontrak: Penuh waktu
Job Descriptions

  • Menangani pertanyaan pelanggan atau merchant melalui layanan pesan singkat, telepon, email, atau media sosial dengan sopan dan profesional.
  • Menyelesaikan masalah pelanggan dengan cepat dan efisien.
  • Memberikan informasi produk, layanan, dan kebijakan perusahaan kepada pelanggan.
  • Membangun hubungan yang baik dengan pelanggan dan meningkatkan kepuasan pelanggan.
  • Melakukan tugas administratif terkait layanan pelanggan.
  • Memberikan umpan balik dan saran kepada manajemen untuk perbaikan layanan pelanggan.
  • Melakukan pengecekan KYC sebelum dilakukan approval.
  • Melakukan monitoring transaksi pending

Job Requirements

  • Pendidikan minimal D3
  • Memiliki pengalaman 1-2 tahun
  • Lulusan baru dipersilahkan melamar
  • Mampu menggunakan Microsoft Office, terutama Excel untuk pengolahan data dan laporan.
  • Memahami proses administrasi
  • Mampu berkomunikasi dengan baik
  • Jujur dan bertanggungjawab
  • Familiar dengan proses pembayaran digital dan transaksi elektronik.

Cara melamar

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