Customer Service

MG Group


Tanggal: 4 hari yang lalu
Kota: Yogyakarta, Yogyakarta
Jenis kontrak: Kontraktor
Responsibilities

  • Manage domestic and international hotel reservations from a travel agent or corporate
  • Provide fast service in answering customer queries via phone, emails, and chat
  • Investigate customer issues to find root cause, and offer solutions
  • Confidence to follow up with hotels for room availability

Requirements

  • Work opportunity in Yogyakarta
  • Candidate must possess at least a Diploma in any field
  • Preferably fluent in English for conversation with overseas travel agents, hotels, and suppliers
  • Minimum 1 year(s) of working experience as Reservation Staff
  • Have a background on Travel industry or Hotelier will be an advantage
  • Willing to work in weekly shifts including on weekends/Public Holidays as per the shift.

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