Customer Service Executive (Indonesia Market)

Alpha Iota BPO


Tanggal: 1 hari yang lalu
Kota: Pekerjaan jarak jauh, Pekerjaan jarak jauh
Jenis kontrak: Penuh waktu
Jarak jauh
What would you be doing:

  • Retain the existing customers by building good rapport and providing customer satisfaction.
  • Delivering excellent customer service to customers via live chats.
  • Providing accurate information on products and services to customers.
  • Consistently meeting individual and team KPIs and goals.
  • Maintaining a high degree of integrity and confidentiality keeping customers information.


To be successful in this role, you will need to have:

  • Possess 1 - 3 years of working experience in any customer service industry, preferably in a virtual environment.
  • Able to converse and write well in English and Bahasa Indonesia.
  • Fast typing skills.
  • Has critical thinking skills with a focus on issue resolution and customer satisfaction.
  • Able to work in a fast-paced environment, independent, customer-focused, result oriented & disciplined.
  • Computer literate and proficient to use Windows OS, MS Office, and Google Applications.
  • 12 working hours with 5 days of rotating shifts including weekends and public holidays.
  • Must have own laptop and good internet connection.


Keen to understand more?

Send your resume to [email protected] today and lets chat!

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