Customer Service Officer (Tangerang)

PT Netciti Persada


Tanggal: 2 minggu yang lalu
Kota: Tangerang, Banten
Jenis kontrak: Penuh waktu

Requirement:

  • Candidate must possess at least Diploma.
  • At least 6 months or 1 Year(s) of working experience in the related field is required for this position.
  • Preferably Less than 1 year experience specialized in Customer Service, Call Center or equivalent.
  • Good communication skills, smiling voice and good in English is a plus.
  • Having knowledge in telecommunication technology.
  • Male

Job Description:

  • Connect directly with customers via telephone, email and whatsapp.
  • Customer service for Walk in Customer.
  • Serving, handling customer needs related to products and services offered or used by customer Address.
  • Handling customer complaints properly and correctly.
  • Helps offer and explain products and services to customers.
  • Help organize customer administration by system.
  • CRM and Customer Data Management (Data quality)

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