Customer Service Representative (CSR) - GraPARI Bandung Area

PT. INFOMEDIA NUSANTARA


Tanggal: 1 minggu yang lalu
Kota: Bandung, West Java
Gaji: Rp 4.500.000 - Rp 5.000.000 per bulan
Jenis kontrak: Kontraktor
Job Description

  • Melayani informasi, permintaan dan keluhan atas jasa layanan Telkomsel bagi seluruh pelanggan Telkomsel
  • Membuat eskalasi permasalahan pelanggan yang tidak dapat diselesaikan melalui tiket Cookies atau media lain yang ditentukan kepada fungsi
  • Service Operation Support.
  • Mengidentifikasi dan mencatatkan tujuan atau permasalahan pelanggan/calon pelanggan datang ke GraPARI di aplikasi yang telah ditentukan oleh Telkomsel.

Job Requirements

  • Pendidikan min. S1 semua jurusan, IPK min. 3.00
  • Target Orientied
  • Bisa berkomunikasi dengan baik
  • Bisa bekerja secara mandiri dan juga team

5 Pola pikir analitis, detail oriented dan mampu bekerja multi tasking

  • Aktif Bahasa Inggris
  • Customer Orientied

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