Customer Service Staff
Thamrin Group
Tanggal: 2 minggu yang lalu
Kota: Palembang, South Sumatra
Jenis kontrak: Penuh waktu
Palembang,
Customer Service Staff
About The Challenge
Are you passionate about customer service and creating a positive experience for others? Do you enjoy helping people, providing information, and working in a dynamic environment? If you’re ready to contribute your skills and grow in a customer-focused role, this opportunity is for you!
As a Customer Service Staff at Palembang Indah Mall, your primary responsibility will be delivering excellent service, assisting visitors and tenants, and ensuring smooth communication between all parties.
Requirements
The process is straightforward—just a few conversations with HR and our team members. If you’re eager to join a dynamic and customer-centric team, click on the 'Apply for Position' button to send us your application! We look forward to hearing from you!
Customer Service Staff
About The Challenge
Are you passionate about customer service and creating a positive experience for others? Do you enjoy helping people, providing information, and working in a dynamic environment? If you’re ready to contribute your skills and grow in a customer-focused role, this opportunity is for you!
As a Customer Service Staff at Palembang Indah Mall, your primary responsibility will be delivering excellent service, assisting visitors and tenants, and ensuring smooth communication between all parties.
Requirements
- Minimum D3/S1 in Communication, Tourism, or related fields; adaptable (fresh graduates are welcome to apply).
- Proficient in Ms. Office, especially Ms. Excel and Google Spreadsheets, with the ability to generate detailed reports.
- Communicative, friendly, professional, and dedicated to delivering exceptional service.
- Ability to collaborate, coordinate effectively, and achieve team targets.
- Placement: Palembang Indah Mall.
- Provide excellent service by offering information and guidance to mall visitors and tenants.
- Assist in handling customer inquiries and complaints with professionalism.
- Stay informed about promotions and loyalty programs and communicate these to customers.
- Generate weekly and monthly reports, including customer feedback, promotions, and membership data.
- Work collaboratively with other team members to ensure smooth mall operations and achieve team goals.
The process is straightforward—just a few conversations with HR and our team members. If you’re eager to join a dynamic and customer-centric team, click on the 'Apply for Position' button to send us your application! We look forward to hearing from you!
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